ProHEALTH Lake Success Primary Care

Rude. Unwelcoming.
Mar 21st, 2022

The worst reception ever at a medical office . I urge people not to deal with them no urgency rude and curt attitude most ofthe time over booked . Horrible tone feel like they are doing a ffavour to the world just by opening the door to their service stay away people
Mar 18th, 2022

Feb 12th, 2022

Really should be a ZERO - cannot ever get thru on the phone!! I am going to another doctor
Dec 26th, 2021

DON'T recommend coming here to see a new PCP. I booked with Dr. Haq since my Dr is booked until the end of the year. My appt was for 3:30. At 4pm I asked the status, and was told I'd be seen shortly. I checked again at 4:20 and the receptionist said she would check with the doctor. They said it would be another 30 minutes. i'm sorry but who has time to wait for an hour and half to see a doctor? I understand there are other patients who are not well, but schedule your appointments accordingly. I also have a job and I am extremely sick. I made this appointment with someone else because I could not wait until January. I don't want something to happen to me, esp the state of the world we are living in. Another issue I had was the receptionist did not even care to communicate with me what the status was until I asked. She suggested I stay until 5pm when extended hours start but she knew i was on the clock. So that would not have worked. I asked if someone else could see me as it was a very quick appointment but she said no. Did not even ask. I walked out and will not go back to see Dr. Haq or anyone except my PCP. Another issue I had was with everything going on in the world, how do you know something is not severely wrong with the patient and have them waiting for so long? Ridiculous. DO NOT recommend.
Nov 29th, 2022