Nissan Kia of Middletown Service

N.v. I Ct 6. ...
Mar 26th, 2024

Great place
Mar 3rd, 2024

Feb 6th, 2024

At Romeo Volkswagen, I appreciated their straightforward approach. While I already knew the specific car I wanted, they respected my decision and streamlined the process. The staffs efficiency, transparency, and commitment to accommodating my preferences made the entire experience seamless. Romeo Volkswagens focus on customer satisfaction, even when I had a clear choice in mind, earns them a solid five-star review.
Jan 19th, 2024

As a loyal and repat customer with this dealership, I decided to purchase a car. The salesman was personable and friendly but when we got to the point of discussing the price, he had to get his manager ANDREW RODRIGUEZ'S approval. I really loved this car but he only moved $500 off the price. It came out to $34,913. I told the salesman if he could get the price to $34,000 I would buy it for cash right then and there. Again he checked with ANDREW RODRIGUEZ and the answer was no. So I thought I would talk to and try to reason with ANDREW RODRIGUEZ. I asked him if we could take off the $913 and he shot his head back in disgust and said "that's a lot of money"! I agreed and said, "so is $34,000 the dealership would lose if I didn't purchase it". I then asked ANDREW RODRIGUEZ if he was going to let me walk away because of $913 (mind you it wasn't the money, it was the principle. I still would have bought the car either way!) but the way ANDREW RODRIGUEZ responded to me was so RUDE, DISRESPECTFUL and CONDESCENDING. Saying "Yes, I'll let you walk, all day EVERY day!" It was then I knew that this UNPROFESSIONAL, ARROGANT & BELLIGERENT manager (and I use that term VERY loosely) had no interest in dealing with a repeat customer. I am now going to a different dealership for my next car purchase. I highly discourage anyone from doing business at this dealership. They only have a poor rating for a VERY good reason and I am positive that ANDREW RODRIGUEZ is one of the main reasons!!
Jan 13th, 2024