Capital One Bank

I've been with Capital one for over 30 years and never a problem, this week I received a call from a teller at a branch in Mount Vernon (I'm from Queens, NY) wanting to verify a check number and amount check was made out for. The check in question was for the Gas company, the teller tells me it was made out to a Persons name and amount was changed to $900. (I had heard of check washing but didn't think it would happen to me) The teller thought it looked suspicious and called me to verify, thank goodness she did. I am so grateful for the cashiers diligence and going the extra mile to verify the information. Ms. Ariel White of Mount Vernon branch (500 Gramatan Ave) gets a 10+ from me.
Mar 5th, 2024

Extremely greatful to Ariel from mount Vernon branch. I'm from Queens an dI receive a call wanting to verify a check number and amount, apparently I was a victim of "check washing" scam, where they change the payers name and amount, well Ariel thought it looked fishy and called me. I am so greatful to her for her diligence and dedication, we are retired on a fixed income a the $900 the check was made out for would've made a dent in our finances. Ms. Ariel White you are the best.... Thank you!!!
Feb 14th, 2024

Feb 1st, 2024

Greatest bank on Garmon Avenue by far! Michael is a God! He went above and beyond to help me out with some issues I was having with my account. he took time to sit down and go over everything with me. He educated me and made me feel very comfortable. I am very grateful for his time!
Dec 13th, 2023

Nov 8th, 2023