Chamber of Commerce

      JCPenney

      ( 241 Reviews )

      JCPenney
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      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (241 reviews)
      115
      73
      36
      6
      11
      Read Our 241 Reviews

      Chamber Rating

      Verified Member
      4.1 - (241 reviews)
      115
      73
      36
      6
      11
      › ‹
      • Michael Mayer

        Store was nice and clean what associates that were there were friendly but for the love of God turn the damn heat down
        Mar 30th, 2024

      • Kirk Lavigne


        Jan 12th, 2024

      • namaste ophelia

        Please stock more shopping carts. I had to bother another shopper for hers after she checked out. I almost left the store. Your shopping bags dont work for people with chronic pain, such as me
        Jan 3rd, 2024

      • Matt Dailey


        Dec 26th, 2023

      • Peggy Wilson Wehr


        Dec 23rd, 2023

      Read Our 241 Reviews

      About
      JCPenney

      JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Massena, NY to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

      Contact Info

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for JCPenney?

      A The phone number for JCPenney is: (315) 764-5244.

      Q Where is JCPenney located?

      A JCPenney is located at 6100 Saint Lawrence Ctr, Massena, New York 13662

      Q What is the internet address for JCPenney?

      A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/ny/massena/clothing-stores-massena-ny-2460.html

      Q How big is JCPenney?

      A JCPenney employs approximately 20+ people.

      Q What days are JCPenney open?

      A JCPenney is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 11:00 AM - 7:00 PM
      Tuesday: 11:00 AM - 7:00 PM
      Wednesday: 11:00 AM - 7:00 PM
      Thursday: 11:00 AM - 7:00 PM

      Q How is JCPenney rated?

      A JCPenney has a 4.1 Star Rating from 241 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      Nearby JCPenney Locations

      Ratings and Reviews
      JCPenney

      Overall Rating

      Overall Rating
      ( 241 Reviews )
      115
      73
      36
      6
      11
      Write a Review

      Michael Mayer on Google

      image Store was nice and clean what associates that were there were friendly but for the love of God turn the damn heat down

      Business Response on Google Apr 2nd, 2024
      Thank you for the rating & review Michael, we are sorry the store environment was not as comfortable on this trip. We will send a communication to store management to adjust the temperature, thank you for your patronage.

      Kirk Lavigne on Google

      image

      Business Response on Google Jan 14th, 2024
      Hello Kirk. Thank you so much for your feedback. We really appreciate it. We would love to know how we can make your four-star rating even better and turn it into a five-star rating. Please let us know how we can improve your experience with us. We value your input and want to make sure you have the best possible experience. Thank you again for your feedback!

      namaste ophelia on Google

      image Please stock more shopping carts. I had to bother another shopper for hers after she checked out. I almost left the store.
      Your shopping bags dont work for people with chronic pain, such as me

      Business Response on Google Dec 25th, 2023
      We are sorry about that Namaste. We hope your next experience will be better. We hope you'll visit us again soon!

      Matt Dailey on Google

      image

      Business Response on Google Dec 11th, 2023
      Thank you, Matt for your review. We are delighted to hear you had a near perfect experience while shopping with us. We value you as our customer and look forward to seeing you again soon!

      Peggy Wilson Wehr on Google

      image

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      Overall Rating

      Overall Rating
      ( 241 Reviews )
      115
      73
      36
      6
      11

      Write a Review

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