City View Valet Cleaners

I tried this cleaner out while looking for a convenient dry cleaner near my apartment, and I asked for my Giorgio Armani suit to be dry cleaned, and within 2 days I was delivered my suit back to my apartment in a almost-new perfect condition. I am very happy with this timely business and will continue to use it. Services: Organic dry cleaning, Delivery
Jan 28th, 2023

I don't go here anymore. The dry cleaning prices are inconsistent here but I used to go to them anyways because they are close to where I live. However I stopped using them after they ruined one of my favorite silk blouses. The owner condescendingly lectured me that the blouse was already ruined (why did you take it then?) and from being in the business for 20+ years he knows a lot more about dry cleaning than some girl complaining.
Apr 2nd, 2022

Consistently fantastic service. Always on time (if not early), will deliver directly to you, and have great prices. Services: Alterations, Delivery
Feb 5th, 2022

Unacceptable. Dry cleaned shirt came back completely crushed.
Jul 12th, 2021

I am devastated at the experience of this horrific dry cleaners. I have used them maybe three times and will never use them again; I am also figuring out if I have a lawsuit.On Wednesday, October 5th, I dropped off my laundry bag for service, which should have only taken a few days. I called on Friday, October 7th, to confirm that I had one garment, which is a vintage purple long kimono could be dry cleaned (even though the instructions on the garments website said dry cleaning only). I wanted to make sure. The person who answered the phone said they would call me if they had any issues. I had not heard from the dry cleaners in a week and decided to reach out to them on Thursday, October 13th, since it had been a week. Someone responded to me with a text message about the buttons on one of my dresses. I could barely understand the explanation as to why it took so long as the person could not speak English well. I decided to go to the dry cleaners to pick up my garments. To my horror, my long, vintage purple Kimono was ruined. They removed one of the sleeves for no reason; they have no explanation, and the flower patterns are destroyed. They were white and now are faded red and streaks down the back of the Kimono. This garment is vintage from the 1920s and valued at over $400.00. When I tried to explain to the man working that they ruined my Kimono, he looked at me as if it wasn't a big deal. He asked for me to send him photos of what the Kimono looked like this was on Saturday, October 15th. I had to follow up with them on Monday, October 17th, to find an update, and again the person who responded to the text messages started to ignore me. I had other pieces there which I had to ask to be delivered, and to my horror, they charged me for the Kimono that I did not have yet and ruined. There was no apology, no urgency to correct their mistake. I am searching now for legal action as this is unacceptable.
Oct 18th, 2022