Webster Bank

Great service and vary friendly all the workers vary good bank
Jun 20th, 2023

I called last week to speak to a customer service, because every time this bank changes names, I can not access my account online, the first time I called I choose option 2 to speak to a customer service at this branch and no one answer the phone, I left a message for a call back and no one has returned my call, the second time I call a Lady ( elderly) with an heavy accent , told me I had to go in person because she did not know who I was which she did not bother to ask, I told her why should I go in person since is there fault they change the banks name? and ask to speak to a supervisor and she rudely hung up on me. Worst bank ever. When to a different branch in person twice and as of today I still can not access my account.
May 31st, 2023

Worst bank ever. Dont bank with them. I left them
May 21st, 2023

Minimum service provided. Hours and staff has reduced yet not updated on website.
May 16th, 2023

Sorry but this bank constantly has issues with it computer banking system and it's App. You are either locked out of the App or the tellers are locked out of their system at the bank. ....and it's not the first time. With all the money they milk their customers for services...the least they can have is a system that works.
Feb 28th, 2023