Keeler Pre-Owned

I had the pleasure of purchasing a vehicle from Keeler Pre-Owned, and I wanted to take a moment to share what an outstanding experience it was. From start to finish, the entire process was seamless, and the team went above and beyond to ensure my satisfaction. First and foremost, the staff was incredibly knowledgeable and friendly. Brittany Wright took the time to understand my needs and preferences, guiding me through the buying process, answering all my questions and introducing me to Stone Bowers in sales. Their professionalism and expertise instilled confidence in my decision-making process. The transparency and honesty displayed by Stone Bowers was truly refreshing. He provided clear explanations of pricing, financing options, and additional vehicle features. I never felt pressured or rushed, which made the entire purchasing experience stress-free. The facilities at Keeler Pre-Owned were top-notch, creating a comfortable and welcoming environment. The showroom was clean, and well-organized. Additionally, the test drive experience was smooth and allowed me to get a feel for the vehicle before making a commitment. When it came time to finalize the paperwork, the manager, Shafiq Rahim made the process straightforward and efficient. He was patient in answering my questions and worked diligently to make sure I was happy. Overall, my experience with Keeler Pre-Owned exceeded my expectations. I highly recommend them to anyone in search of a vehicle, as they combine exceptional customer service with a diverse and high-quality inventory. Thank you to the entire team for making my car-buying experience a positive and enjoyable one! It was worth the drive from NYC to buy my dream car.
Dec 30th, 2023

Randy was amazing. Super easy and transparent. Actually felt like they cared that the car I was buying was in excellent working condition.
Aug 7th, 2022

Mar 26th, 2022

When I walked into the dealership they kicked me out for not having a mask. I will take my business elsewhere.
Feb 27th, 2022

On March 12, I bought a pre-owned 2019 Honda CRV fm Keeler. However, shortly after that, I had a tire low pressure light up. I brought the car in and checked. The first time, I was told the car was fine. Then the 2nd time, a leak was found on the side of the tire. I was notified that I had to replace the tire while I was on a telecon .for work in the waiting room. So I had no time to discuss with service department and paid to have the tire replaced right away. After I came back, I didn't feel good about this whole experience and called the service department again but got rebuffed. So I wrote a bad review here for this terrible and unreasonable experience on Mar. 25. On Mar. 28, I surprisingly got a phone call fm Keeler customer service manager Leslie. My bad review got her attention. She asked me what had happened, did some investigation, facilitated between me and sales department and came up a satisfactory solution. So now I'm attempting to write a new review for this excellent customer service experience. This practice of doing the right thing and keeping customer happy will definitely win old customers back and draw new clients in! Smart business for a long term success!!
Jan 2nd, 2022