Combined Life

Claims take forever to review and pay out. They used to be so much more efficient
Apr 1st, 2024

Absolutely the worst, stay away. I have been a customer for 21 years, my benefits #s are good thats why I hate to leave. But when hurt and not able to work they are no help. Save your self trouble my job uses Aflac and everyone raves about them. Customer service lacking, always in hold, takes a long time to process and pay despite sending everything they asked for. App sucks have put in tickets zero resolution. Called today after no word for 2 weeks all my paperwork uploaded 23 pages that said that you for uploading are missing. No one knows. No one can help me. Waiting again on another call back after being on the phone for over 1 hour. 90% of that on hold between different departments. They take their money monthly with no problem but dont want to pay me when I am due. Dont sign up!!!! Save your self. Run to a company that is way morw reputable.
Jan 8th, 2024

You can never get anyone on the phone put on hold after 15mins phone disconnects. Requested to receive a call back phone rings once hangs up after waiting 20 mins. I have had this company for 33yrs ready to cancel.The portal doesn't work half the time. Extremely difficult to contact customer service.
Dec 27th, 2023

Best insurance I every had for the past 40 yrs. Im ahead for sure. I only have sickness policy
Nov 10th, 2023

WORST!!!!!!! CAN NEVER CANCEL BEEN TRYING FOR MANY YEARS
Oct 13th, 2023