Chase Bank

Walked in and one teller having a personal conversation with a friend the entire time. Switching banks immediately
Feb 14th, 2024

Nico Barton
Sep 7th, 2023

Friendly and helpful
May 29th, 2022

If zero stars were possible, that would be my rating based on the incredibly rude, and condescending tellers. I attempted to withdraw funds from their ATM, located inside the bank, adjacent to the teller's window, and received an error message: " unable to complete transaction".No big deal. A short while later I checked my bank mobile app which shows $400 was debited from my account by Chase! I instantly called my out-of-state bank, and they initiated a dispute with Chase, and they also suggested I return to Chase to find out what transpired with their ATM, which I did. The above mentioned dismissive eye-rolling tellers were completely unhelpful and lacking in any basic customer service and/or communication skills whatsoever. Having just re-located to Larchmont, I was considering opening an account with Chase for convenience. Not now or never! In fact, I'll be cancelling my Chase Credit/ United Airlines Visa card. What I experienced should have been rectified on the spot by Chase, as their malfunctioning ATM machine is their responsibility! A warm and wonderful welcome to Larchmont indeed!
Feb 25th, 2022

Mar 12th, 2018