Sleep Number

The buying process was seamless, salesman was a good salesman. But it ends there. The customer service once you have the mattress is a complete disaster. Pray you have no issues with your bed because if you do, minimum of 2 weeks for a replacement. Youll have no bed until they decide they can get someone to you.
Jan 26th, 2024

Went in looking for a part. Store only sells beds and bedding. Staff very helpful providing us with number for service.
Sep 2nd, 2023

Jan 14th, 2023

Nov 16th, 2022

I have made my purchase about a year ago and wanted to wait before sharing the full experience. To start with, the store was very clean, well lit and had a comfortable feeling much like entering the showroom of a car dealership. I was approached by a salesperson fairly quickly and he immediately began with his questions of what I thought I wanted. I was escorted around the showroom and was allowed to sample many different types of mattresses and base options. I never felt pressured into a specific option or like in most cases a higher commissioned item. I was not rushed and the salesperson was very patient. He explained the differences in options, functions and price differences. At the end of the day, I made my selection and purchase and have been very happy so far. All except the price. These beds are definitely the Cadillac of beds so expect to pay more. Much more. I am still making payments however their finance was great and no interest for 5 years which, if I make the minimum payments, it will take that long. Hard to get a great nights sleep until that bill is paid off.
Aug 17th, 2022