Jules Vision Center

This business is the most unprofessional I have encountered in the area. I walked in and was ignored by all members of staff. It doesn't take much to guess why. Never again!
Feb 24th, 2024

Excellent customer service. Professional Doctor. Excellent quality glasses and contacts.
Sep 17th, 2023

Excellent customer service, same day prescription matching with same day frames and immediate walk in repair service. Always a really great experience!
May 20th, 2023

Went in for new glasses. They pitched these unbreakable ones so I got the hubby those unbreakable glasses. Sounded like an amazing idea...They ended up snapping in half on the nose bridge within a few months while he was simply wiping the lenses off. Called the kingston office and spoke to them, glasses were under warranty still but discontinued. Then played phone tag for 6 months, finally we were told that they would put the lenses in another pair similar to the defective pair... brought the glasses down and it's been many more months since... they still have not made good on their end nor do they return phone calls. When I continue to call and speak with someone I'm told the manager will have to call us back and they just don't.
Mar 8th, 2023

always great service in a timely manner
Feb 25th, 2023