KGK Agency Inc

Lou Bee _{on Google}

Feb 22nd, 2020

I have been doing business with KGK for over 35 years. After reading the prior review I had to write one. 1) If you read his review he is not KGK's client therefore, KGK should NOT be talking to him. He is a client of one of KGK's clients. 2) KGK is a very large office and I doubt the people in the background were laughing at him, they were probably laughing at something else. I also doubt that the customer service representative was rude. The people at this agency are the ultimate of professionalism. They are the most knowledgeable insurance people I have ever met. I have my business and personal insurance with them. I have recommended them to colleges and friends without any hesitation. You must give them all your insurance.

Stoyko Tees _{on Google}

Aug 13th, 2017

I telephoned your office today and pressed "0" to speak with your customer service. I identified who I was and that I was calling on behalf of a certificate holder in regards to one of your clients. Before I could even say your clients name I was screamed at by your customer service lady to "Contact the Insured"!! In the background I could here someone laughing as I tried to speak again to let her know what I was calling about. I have never been treated so disrespectful and rude in my life. What kind of a place is this? Your website profile page states "A Professional Agency with a personal service". Wow, what a joke!! You don't even deserve a one star review!