Home Remodeling by First Impressions

the best super nice as well
Jan 20th, 2024

I contracted with First impressions for a nearly $200,000 project. Unfortunately, the contractors they choose to hire out and how they manage those contractors is absolutely horrendous. I signed a contract in 2021. It is now September 2023 and the contract has still not been completed
Oct 7th, 2023

Jan 15th, 2022

I was hoping to use this company for other projects in the future. The workmen were skilled and were able to work around all of the mistakes my project manager made. Measurements were taken incorrectly at least 3 times. There was no communication. Phone calls and texts were not returned. I was completely blown off by my project manager so he could work in a larger project. He had told me initially the job would take @8 days. It took @3 months because of his mistakes. I would never use this company again. Owner still hasnt returned my call. Service: Remodeling
Oct 12th, 2021

We hired First Impressions to do extensive work based on a friend's recommendation to remodel our entire main living level. That included our a full modernization of our fireplace/mantel/new TV (the focal point of our greatroom); the kitchen - countertops, backsplash, oven, farm sink, rangehood, and a brand new updated island with a wine fridge. We also completely re did our powder room (gutted to the studs.) We absolutely enjoyed working with First Impressions. From our lead contact Frank (who answered every call or text - thank you Frank!) - to the team doing the work, they were fussy over the fit/finish, and overall quality - so we didn't have to worry. They all worked so hard - and were so friendly and focused. We made a few errors in our design (our fault), that the team rolled with - and adjusted for us as needed. We were even having trouble visualizing a new cabinet we wanted installed (in the Kitchen) - and they built for us a full sized mockup that was so incredibly helpful (and completely unexpected.) I have always been a skeptic of contractors - but I'm so happy to say this team went above and beyond - from day one - to completion. I find this sort of work stressful, and they did a terrific job making it really pleasant (and dare I say fun?) We are really happy - and appreciate the transformation that we'll enjoy for years to come.
Jan 15th, 2024