Bentley Long Island

Absolutely HORRIBLE experience. Stay away!!!! I came here to have one of my cars fixed. We were told it was covered by the warranty but upon going to pick up a car I was told that I had a $7,000 bill for the work that was done. I spoke with the manager and he said that he would take off part of the money and he would credit my account at the dealership for the remaining balance that they charged me for. I went back to use the credit but despite having written documentation as well as other necessary paperwork they told me that they are not honoring anything that I had because the manager who used to work there is no longer at the dealership. Stay away from this place at all costs. They are a bunch of thieves. Stay away!!! There are plenty of other Lambo. Bentley. Rolls Royce dealerships throughout the tristate area. Do not use this one!!!!
Jun 15th, 2023

Who does not have a dream to have oneand who does not know about this car..they have good great customer care service at this location
May 24th, 2023

Jan 29th, 2023

NOT HAPPY WITH THE CUSTOMER SERVICE. THE CARS ARE GREAT IF YOU LEASE AND RETURN. TO OWN WILL COST YOU BIG MONEY . IN MY OPINION THE SALES TEAM NEEDS TRAINING, THE DEALERSHIP IS NOT HONEST & OVER CHARGES.
Nov 7th, 2022

I had the worst experience of my life at this bentley dealership! Besides the fact that they were not nice and polite the person working with me had so much attitude and they were so incompetent !! I risked my life on the road because my Bentley bentayga had a problem with the computer system and my steering wheel was getting stiff in the middle of the highway . They kept my car for close to two weeks without giving me an owners car and what they do is they change the batteries and charge me money for no reason !! After I called to say the problem is still there and they didnt fix the problem Antony insisted that I should change the tires and that is the problem which was not the problem obviously!! After a couple of weeks of still risking my life on the road a simple local auto shop told me the problem is from the computer system ,very easy to solve and charged me a little to fix the problem!! Never ever try this dealership!
Jan 5th, 2023