Hair Definition

May 19th, 2023

Dec 28th, 2022

Services: Blowouts, Haircut, Blowdry, Hair hydration treatments
Dec 16th, 2022

If I could give it zero stars I would. I had the most terrible experience with them last year. I went in to retouch my roots and add streaks and a silk press . I told the lady I wanted to re dye my roots the ginger color that was already on my hair and she repeatedly said mocha. I had to remind her TWICE that's not what I wanted. I simply wanted my roots touched up however she lightened my entire head which was mostly ginger, then proceeded to dye my entire head mocha, THEN bleach certain pieces for the streaks. The smarter thing would've been to leave out the pieces she was going to bleach from the beginning so that she could avoid all the extra processing and not having to bleach both the old and new color out for the streaks. My hair was so stringy and lifeless. My hair was also pink at the ends because of the existing ginger underneath all that mess she did. She also had the audacity to shrug her shoulders when I asked what was I suppose to do when she washed it out and showed me it was pink. She said something like "that was going to happen since the hair was ginger already" when all I wanted was my roots done. She tried to tone it but that didn't help. The owner was also no help as she kept complaining about how she only does short hair since mine was too long. After being there for 9 hours, I finally was getting my silk press. (I had to skip some steam treatment since they took forever to do my hair. If I did it I would've been there longer) The second lady who gave me a silk press was nice but constantly kept burning my scalp, I had scars afterwards that have luckily healed by now. My first time washing my hair after this, I realized I had heat damage and my hair in the front was completely damaged by the bleach. I've had my hair bleached and straightened before and this never happened. The owner had the audacity to tell me to come back in two weeks and waste money on a treatment that I could do at home that they charge $90 for. As if I would after spending a full 11 hours there (appt @10am and I left @9pm). I would not recommend them to anyone.
Jun 10th, 2023

Came in November asking for dark green color. I will say the positive first the place is clean and nice vibe, everyone was nice for the most part, and they took their time with my hair didn't feel rushed. The owner was persistent i get a bleach even though she never saw any of the photos of the color.This was my first time getting my hair bleached so i trusted her. But I think she left the bleach sit in for a long time cuz it was really blonde which I didn't understand because I wanted a dark color. She then tried to mix colors to get a darker color and allowed her assistant to put the color in and it was a hot mess, left with 3 different colors of green on my head and a pricey bill. My hair feels dry and dead no matter how much I deep condition it and now I'm contemplating cutting my hair because there so much breakage. I guess my biggest regret was saying yes to it being bleached.
Feb 3rd, 2023