Robert Arleo, MD

Feb 23rd, 2023

I have only wonderful things to say about Carey, who runs the Optical Department. I've known her for many years and she remains one of the warmest, most professional and friendliest persons. I value her advice on eyeglasses, her fittings are always perfect, and I rely on her expertise. Dr. Arleo's office is extremely well run, the front staff are so nice and always professional, I like Dr. Conroy a great deal and have received excellent care. But when returning back to Dr. Arleo, the one thing that "sealed the deal" for my returning, was that Carey was still there to help me!
Sep 28th, 2022

Excellent! I found the whole process of my cataract surgery to be professional, painless, and personal. My experience, beginning from reception to technicians, to check out (especially Dr. Arleo) were outstanding. Every detail was explained and all my questions answered. I know Dr. Arleo does countless of these surgeries and I was one of twenty patients that day but still felt "cared for" as if I was his only patient. Plus the hospital staff were more than accommodating and sensitive. Well, I could go on and on, but as you see, I think the picture is clear.
Apr 12th, 2022

I have been to many an eye Dr. and offices. This staff always have a smile and a kind word for me. The professionalism is really where its at with these folks. Dont think twice, this the right place. I rarely say I look forward to my next visit, this is the exception. Thank you Dr.s. and staff. Especially ALEXA! She is a rockstar.
Aug 24th, 2020

Hustled for surgery!! I called specifically for a comprehensive eye exam with the MD. When I arrived for this appointment I learned I was not going to see an MD for my exam. Somehow they "squeezed me in" to see an MD. I asked for a contact lens exam as well, an additional $113.00, not covered by insurance. Trial contact lenses were ordered at the new scrip level. At the end of my stay in Ithaca I learned that they would not release the contacts to me without another appointment. Sadly, I was out of time and off to my flight. No new contacts in hand. I was also hustled to get cataract surgery! Once I returned home my husband, a retired opthalmologist who practiced at Scripps, examined the Dr's notes and stated that I was "no where near ready" for cataract surgery with corrected vision at 20/30 and 20/40. I was told at the practice "not to waste any money on new glasses or contacts, you need surgery!!!" I am now awaiting the release of my contact lens prescription for which measurements were made. Do you think I'll be required to travel back 2000 miles to to pick up my trial pair before they release the prescription? Lastly, with the exception of Matt, the technician, the bedside manner of the providers could use improvement. Cold, unprofessional, rushed.
Jul 20th, 2021