Chamber of Commerce

      Pure Spa Direct / purespadirect.com

      ( 66 Reviews )

      Pure Spa Direct / purespadirect.com
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM
      Friday:
      8:30 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.7 - (66 reviews)
      60
      1
      1
      0
      4
      Read Our 66 Reviews

      Chamber Rating

      4.7 - (66 reviews)
      60
      1
      1
      0
      4
      › ‹
      • Colleen Reis

        Pure spa Direct has been my go to place for Spa Equipment and many other items. Customer service is excellent. Firstly, Tara checked in with me to see how I was doing and then I placed an order to replace my steamer that I had order about 10 years agoChristine called me an explain about the newer model. This company goes beyond service. Christine was very knowledgeable and incredibly sweet as well as professional. Others can take a page or the whole book about customer relationships. Thank you Christine and Tara.
        Mar 28th, 2024

      • Sylwia Zubkovskis

        I have been Pure Spa Direct customer for years, and I love they customer service.Tara DiCintio made my order proces so easy by answering all my questions. She even investigated one product for me. I really appreciate all the effort.
        Sep 7th, 2023

      • Daniella DaniK K

        Had an issue with my order, part was my fault for not checking the address and some misunderstanding regarding the shipping fee, anyway the customer service is great and Tara was very helpful reaching back to me and sorting things out! I really appreciate that! I will definitely purchase again from this company in the near future!
        Apr 5th, 2023

      • Elisa Vee

        Pure Spa Direct is my go-to esthetic supplier! I have been in the industry for some time and they by far are the most knowledgeable, thorough and overall topnotch service/supplier that I've worked with. Problems with an order? Customer service is on top of it. Items running behind? Prompt communication to give you options. Patient customer service reps? Yeah, they have those, too. Kudos to such an amazing company and team! Thank you for always making it a breeze to keep my business stocked and happy.
        Sep 23rd, 2022

      • Hannah Lovin

        Ordered training manikins two months ago, received an email saying new ETA was 10/20, one month wait from the time of ordering. I send an email one week ago asking the status, no return email. Its 10/21, still no email, no training manikins. Worst experience and left empty handed, employees do not care - just like every other business. Buy Amazon
        Jul 4th, 2022

      Read Our 66 Reviews

      About
      Pure Spa Direct / purespadirect.com

      Pure Spa Direct / purespadirect.com is located at 114 New South Rd in Hicksville, New York 11801. Pure Spa Direct / purespadirect.com can be contacted via phone at 800-434-0018 for pricing, hours and directions.

      Contact Info

      •   800-434-0018

      Questions & Answers

      Q What is the phone number for Pure Spa Direct / purespadirect.com?

      A The phone number for Pure Spa Direct / purespadirect.com is: 800-434-0018.

      Q Where is Pure Spa Direct / purespadirect.com located?

      A Pure Spa Direct / purespadirect.com is located at 114 New South Rd, Hicksville, NY 11801

      Q What is the internet address for Pure Spa Direct / purespadirect.com?

      A The website (URL) for Pure Spa Direct / purespadirect.com is: https://www.purespadirect.com/

      Q What days are Pure Spa Direct / purespadirect.com open?

      A Pure Spa Direct / purespadirect.com is open:
      Tuesday: 8:30 AM - 5:00 PM
      Wednesday: 8:30 AM - 5:00 PM
      Thursday: 8:30 AM - 5:00 PM
      Friday: 8:30 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 5:00 PM

      Q How is Pure Spa Direct / purespadirect.com rated?

      A Pure Spa Direct / purespadirect.com has a 4.7 Star Rating from 66 reviewers.

      Hours

      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM
      Friday:
      8:30 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Pure Spa Direct / purespadirect.com

      Overall Rating

      Overall Rating
      ( 66 Reviews )
      60
      1
      1
      0
      4
      Write a Review

      Colleen Reis on Google

      image Pure spa Direct has been my go to place for Spa Equipment and many other items. Customer service is excellent. Firstly, Tara checked in with me to see how I was doing and then I placed an order to replace my steamer that I had order about 10 years agoChristine called me an explain about the newer model. This company goes beyond service. Christine was very knowledgeable and incredibly sweet as well as professional. Others can take a page or the whole book about customer relationships. Thank you Christine and Tara.

      Sylwia Zubkovskis on Google

      image I have been Pure Spa Direct customer for years, and I love they customer service.Tara DiCintio made my order proces so easy by answering all my questions. She even investigated one product for me. I really appreciate all the effort.

      Daniella DaniK K on Google

      image Had an issue with my order, part was my fault for not checking the address and some misunderstanding regarding the shipping fee, anyway the customer service is great and Tara was very helpful reaching back to me and sorting things out!
      I really appreciate that!
      I will definitely purchase again from this company in the near future!

      Business Response on Google Apr 10th, 2022
      Daniella, thank you so much for taking the time to share your feedback! I am glad to hear that we were able to resolve your issue quickly and provide you with excellent customer service. We appreciate your business and look forward to serving you again in the future!Warm regards,Tara DiCintioPure Spa DirectCustomer Service Manager

      Elisa Vee on Google

      image Pure Spa Direct is my go-to esthetic supplier! I have been in the industry for some time and they by far are the most knowledgeable, thorough and overall topnotch service/supplier that I've worked with. Problems with an order? Customer service is on top of it. Items running behind? Prompt communication to give you options. Patient customer service reps? Yeah, they have those, too. Kudos to such an amazing company and team! Thank you for always making it a breeze to keep my business stocked and happy.

      Hannah Lovin on Google

      image Ordered training manikins two months ago, received an email saying new ETA was 10/20, one month wait from the time of ordering. I send an email one week ago asking the status, no return email. Its 10/21, still no email, no training manikins. Worst experience and left empty handed, employees do not care - just like every other business. Buy Amazon

      Business Response on Google Aug 30th, 2022
      Dear Heather,We are so sorry to hear about your experience. We are usually known for our exceptional customer service, and we regret we did not live up to those expectations in your situation. We completely understand and sympathize with your frustration regarding your backordered product, and we apologize that we were unable to meet or exceed your expectations - which is always our #1 priority.When we receive estimated due dates on backordered items from our vendors, we communicate those dates to our clients who are waiting for product to arrive. Unfortuantely, those dates are estimates, and with significant delays throughout the entire supply chain, those dates do often change. I see that we communicated to you that the estimated due date we were expecting to receive the manikins you ordered was October 20th. When you reached out on October 21st, I both responded to your email and left you a voicemail to let you know that unfortunately, your due date had passed, and the items have not yet arrived.In both my email and my voicemail, I expressed my regret for not being able to fulfill your order within the timeframe we estimated, and assured you that I would cancel and refund your order immediately, as your email to us requested. Your order was canceled and refunded to your card the same day, October 21. I did not receive any reply to my email or voicemail, but woke up on October 22 to this review.We deeply apologize that we were unable to fulfill your order in a timely manner, and would love the opportunity to earn back your trust and your business. Please feel free to reach out to me directly at 800-434-0018 to discuss further!Sincerely,Tara DiCintioCustomer Service Manager
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 66 Reviews )
      60
      1
      1
      0
      4

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Wholesaler Near Me in Hicksville, NY

      Division 8 Specialty Hardware
      183 S Broadway Suite 310
      Hicksville, NY 11801
      ( 0 Reviews )
      Pelle Valore Inc
      35 Bloomingdale Rd
      Hicksville, NY 11801
      516-307-8848
      ( 1 Reviews )
      Goldie's Jewelry
      396 Woodbury Rd
      Hicksville, NY 11801
      516-513-1877
      ( 54 Reviews )
      corKaya
      (917) 310-5987
      ( 0 Reviews )
      Global Commodities Inc
      60 Commerce Pl
      Hicksville, NY 11801
      516-396-0710
      ( 8 Reviews )
      Noname Traders
      19 Boehme St
      Hicksville, NY 11801
      704-206-0757
      ( 0 Reviews )
      Green Monson LLC
      73-77 Somerset Ave
      Hicksville, NY 11801
      516-348-2131
      ( 0 Reviews )
      Top-Hat Uniform
      230 Duffy Ave Suite E
      Hicksville, NY 11801
      212-772-0047
      ( 17 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading