Kew Forest Plumbing & Heating Inc.

This is not a responsible business, poor quality, they will go after your money, not your business. They wanted to replace a good boiler because they didn't want to do the dirty work to maintain it. My gas boiler shut off and I tried to get them to fix it (rollout switch was going of due to flame rollout). Two guys came without any tools to inspect my boiler, I thought that they would get me fixed during that appointment. They started the boiler and confirmed flame rollout and checked my chimney if it has draft. Next they told me that I need a new boiler and that they will send me a quote. I waited for a day without response, called them and the lady told me that she will call me right back. I haven't heard from them in a week. They charged me $277 for the initial appointment which lasted about 20 min. So if I relied on them then I would have no heat for at least a week. In the mean time I cleaned the boiler and replaced the rollout switch and it now works fine. Forget this company and use somebody else. Service: Heating maintenance
Dec 12th, 2021

They're generally very good and professional. I wasn't thrilled when I noticed the guy that showed up wasn't wearing a mask. I asked if he was vaccinated & he said he wasn't. He did put one on after I asked, at least on his mouth but geez. That's why this thing won't go away. Not cool.
Nov 28th, 2021

they are very knowledgable and respond qwikly .i had a very complex plumbing issue w my customer and they worked w me all the way .. u get what u pay for
Oct 18th, 2021

They replaced an old leaky faucet. Prompt, courteous, covid safe (they wore and kept their masks on) and high quality service. The pricing was fair. Their work is guaranteed. I highly recommend them.
Sep 16th, 2021

Top notch. Jason and James actually showed up a little early for the appointment, which was fine. I explained to them the problems, and they got right to work. They had a friendly banter with each other like true partners. They answered all my questions, never condescending to me or acting like it was a hassle, instead understanding that I was just trying to educate myself and learn, so that in the future I can take care of an issue myself or prevent future ones. I absolutely recommend this company, especially after another local one (initials AH) didn't even return my call. Service: Pipe repair
Jun 22nd, 2021