YMCA at Glen Cove

Experienced Racism.... signed up for swimming classes for me and my two daughters over the phone. Everything went well. When I reached to the establishment, I was met with a different attitude. They staff was not welcoming and I was told that there was no instructor. For the next couple of weeks, I would call for updates and was given a bunch of excuses. Finally, I told them that I know that they are only doing this because me and my children are black. I decided that I wouldn't be comfortable there anyway so I stopped trying. -S. Leesang
Feb 16th, 2024

Wouldnt recommend doing business with this establishment, especially considering they will try and take your employees and hire them behind your back . Making it extremely hard for small business owners to stay in business. Pertaining to a YMCA contractor its an absolute nightmare , a joke , the only reason as to why they even are in business is because they take from SMALLER BUSINESS. Save yourself the hassle, the trouble, the headache and stress and this place is super unprofessional.
Jan 3rd, 2024

Dont do business with this YMCA AS A CONTRACTOR THEY WILL STEAL YOUR EMPLOYEES VERY DETRIMENTAL FOR SMALL BUSINESS OWNERS TO STAY IN BUSINESS IF YMCA TAKES YOUR TALENT STEPPING THIER BIG FEET ON THE LIL GUYS BACK IS HOW THEY STAY IN BUSINESS, I AM NOT A HIRING AGENCY YOU DONT RETAIN MY EMPLOYEES THAT I INTERVIEW AND TRAIN FOR YOUR OWN PERSONAL GAIN, CANT AFFORD THE CONTRACT HIRE YOUR OWN PEOPLE
Dec 16th, 2023

Pros: The staff are friendly. Lots of parking. Cons: Expensive for the quality, in all honesty. The weight room and cardio room are in the basement of the building, and have a dingy feel. The equipment is fair enough. It's across from a high school, so outside of school hours it's often busy, and flooded with high school kids, which can make your workout experience annoying and cramped. Not the YMCA's fault, just a product of their location. My biggest gripe was the issue with cancelation. I left the area in May, and inquired about canceling my membership with the front desk. The woman at the desk told me to email online, as the membership director wasn't in. No problem, I emailed the address ASAP. I moved, and traveled for four months. Upon return, I noticed that my account had still been billed for June, July, August, September, and October. After two weeks of trying to contact the Membership Director, I finally got a hold of him. He canceled my membership immediately, but said he can only refund me two months. "It's on our guests to make sure they're checking their statements". Left a bad taste in my mouth. I know it's not this guys' fault, and he probably can't get approval to refund beyond two months, and I'm certainly not the "speak with your manager" type. It was just frustrating that I did what the front desk asked, and my email was received and I suppose, ignored, and now I have to foot the bill for $240-worth of membership fees because I wasn't checking. I will most likely pursue this remaining $240 that I paid, but I know it won't be easy. All in all, if you live nearby, it's an alright place. If you like pickup hoops, there's good runs on Tuesday nights with some solid guys. If you like to workout, try and go on your lunch breaks. Unless you like bumping elbows with 80+ high schoolers, with only half of them-or-so actually working out. I don't live on Long Island, I just worked out there, but I go to a place in the city with better amenities, and better space, for $20 a month. About 25% the cost. The cancellation piece is just a fair warning of the practice and care for clients. Two stars because all the staff were friendly!
Nov 9th, 2023

This review is for the indoor pool only. I am the type of person whom Jim Gaffigan would kill. Because no matter what I get up at 5am daily and go swimming religiously. And don't give me wrong I do love McDonald's too. Lol! Despite there has been often lifeguard stability issue, the indoor pool has been providing much pleasure and benefits for me and countless others. The water quality and temperature have been maintained very well at most of the times. If they occasionally fall short, the management would adjust soon as they get emails or verbal messages from members. Yes, I have to admit we are a bunch of pool snubs. Lol! Thank you the management team for spoiling us. Even during the Covid time, you tried very hard to keep the faculty, all classes and pool functioning fairly smoothly. I heart my YMCA. The best Y in the entire NYS.
Sep 24th, 2023