Chamber Rating

3.0 - (432 reviews)
101
81
80
52
118
Read Our 432 Reviews

Chamber Rating

3.0 - (432 reviews)
101
81
80
52
118
  • L D

    The front desk guy was friendly. Room didnt have toilet paper but someone brought it up 15 minutes later. Sheets, pillow cases and towels were not laundered well and looked unclean. I only used my own face towel. Shower water did not get hot. I found stains, dirt, hair under the mattress cover but no sign of bedbugs. Carpet between the beds was gross, keep your socks on. We had no other hotel options and were stuck here. A stink bug flew onto my husband twice in the middle of the night. He caught it and flushed it down the toilet waking us both up. Walls are paper thin. The paint on the bathroom wall near the counter and light switch was like powdered chalk and came off on everything that touched it. Had to clean my sleeves multiple times. Room was poorly ventilated and stuffy and gave my husband clogged sinuses. Breakfast was advertised but was no more than a few pieces of fruit, yogurt and a harsh smelling pot of coffee that we passed on. The only good thing was that the room didnt smell like smoke but the whole hotel smelled musty. No more red roof inns for us even if its the only option.
    Apr 7th, 2024

  • Wayne Monical

    The room was dirty. There was trash, dust, and crumbs behind every piece of furniture. The backyard next to the river was beautiful, but the dock was in dangerous disrepair. This was during the eclipse, so I assume that the staff was overwhelmed. You may have a different experience with the room.
    Apr 6th, 2024

  • Anne Cronin

    For booking months in advance for the 4/8/24 eclipse, I had to really fight to get the one last room only becaise it had issues. Somebody else got the room I was already reserved for. Issues: missing smoke/CO detector in the ceiling (gaping hole with wires hanging out), banging loud bathroom fan, bedside drawer (with Gideon's Bible) had sticky spills and a candy wrapper, sink counter, mirror and toilet wasn't thoroughly sanitized, floors needed vacuuming/swiffer. TV remote not working. I even checked for bed bugs - no evidence in the mattress seams, but still vigilant and kept clothes/suitcase in the tub. Found no evidence but still, after flying on planes all day, I was happy to keel over with that. For a minute there I thought I'd be sleeping in the car. Big thanks to Rob and Rosa for straightening out the booking fiasco. Now on to the big event! (and very bad traffic).
    Apr 6th, 2024

  • TT Hoit

    My mother and I stayed the weekend. The guy at the front desk Sai is rude. He doesnt know his job at all. I dont know if its lack of training or he just doesnt care. I had to get help from a guy that lives here and also helps out a lot. I forgot his name but he has TONS of Christmas decorations on his door and a Christmas tree in his window. To make a long story short I was about to leave and find other accommodations but this guy convinced me to stay and give the hotel a chance. If it wasnt for him I would have left for sure. Sai seemed like he could care less and VERY Lazy.
    Mar 26th, 2024

  • Jose Santiago


    Mar 15th, 2024

Read Our 432 Reviews

About
Red Roof Inn Fulton

Red Roof Inn Fulton is located at 930 S 1st St in Fulton, New York 13069. Red Roof Inn Fulton can be contacted via phone at 315-593-2444 for pricing, hours and directions.

Contact Info

  •   315-593-2444

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Red Roof Inn Fulton?

A The phone number for Red Roof Inn Fulton is: 315-593-2444.


Q Where is Red Roof Inn Fulton located?

A Red Roof Inn Fulton is located at 930 S 1st St, Fulton, NY 13069


Q What is the internet address for Red Roof Inn Fulton?

A The website (URL) for Red Roof Inn Fulton is: https://www.redroof.com/property/ny/fulton/RRI476?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI476


Q How is Red Roof Inn Fulton rated?

A Red Roof Inn Fulton has a 3.0 Star Rating from 432 reviewers.

Related Categories

Ratings and Reviews
Red Roof Inn Fulton

Overall Rating

Overall Rating
( 432 Reviews )
101
81
80
52
118
Write a Review

L D on Google

image The front desk guy was friendly.
Room didnt have toilet paper but someone brought it up 15 minutes later.
Sheets, pillow cases and towels were not laundered well and looked unclean. I only used my own face towel. Shower water did not get hot. I found stains, dirt, hair under the mattress cover but no sign of bedbugs. Carpet between the beds was gross, keep your socks on. We had no other hotel options and were stuck here.
A stink bug flew onto my husband twice in the middle of the night. He caught it and flushed it down the toilet waking us both up. Walls are paper thin.
The paint on the bathroom wall near the counter and light switch was like powdered chalk and came off on everything that touched it. Had to clean my sleeves multiple times. Room was poorly ventilated and stuffy and gave my husband clogged sinuses.
Breakfast was advertised but was no more than a few pieces of fruit, yogurt and a harsh smelling pot of coffee that we passed on.
The only good thing was that the room didnt smell like smoke but the whole hotel smelled musty.
No more red roof inns for us even if its the only option.

Business Response on Google Apr 9th, 2024
Dear Valued Guest, Thank you for sharing your experience at the RED ROOF INN FULTON. It's great to hear that you were pleased with the friendliness of our front desk staff. However, I am saddened to read that your experience with the staff did not meet your expectations. Please accept our apologies for the uncleanliness of the room, the odor of the room, the upkeep of the property and the other highlighted concerns that hindered your stay. While our goal is to deliver comfortable and clean accommodations for all guests, it appears Red Roof fell short with you, and for that, we sincerely apologize. We will take your comments into consideration to make changes to improve our customer experience. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Tianna Red Roof Management RediResponse Specialist

Wayne Monical on Google

image The room was dirty. There was trash, dust, and crumbs behind every piece of furniture. The backyard next to the river was beautiful, but the dock was in dangerous disrepair. This was during the eclipse, so I assume that the staff was overwhelmed. You may have a different experience with the room.

Business Response on Google Apr 8th, 2024
Thank you Wayne, for taking the time to write a review of your stay at the RED ROOF INN FULTON. I'm glad you took liking to the beauty of our backyard, however, you indicated that you were unsatisfied with the cleanliness of the room you were assigned. Please accept our most sincere apologies. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Anne Cronin on Google

image For booking months in advance for the 4/8/24 eclipse, I had to really fight to get the one last room only becaise it had issues. Somebody else got the room I was already reserved for. Issues: missing smoke/CO detector in the ceiling (gaping hole with wires hanging out), banging loud bathroom fan, bedside drawer (with Gideon's Bible) had sticky spills and a candy wrapper, sink counter, mirror and toilet wasn't thoroughly sanitized, floors needed vacuuming/swiffer. TV remote not working. I even checked for bed bugs - no evidence in the mattress seams, but still vigilant and kept clothes/suitcase in the tub. Found no evidence but still, after flying on planes all day, I was happy to keel over with that. For a minute there I thought I'd be sleeping in the car. Big thanks to Rob and Rosa for straightening out the booking fiasco. Now on to the big event! (and very bad traffic).

Business Response on Google Apr 7th, 2024
Hi Anne,I want to thank you for taking the time to post a review of your stay at the RED ROOF INN FULTON. It's really nice that you took liking to Rob and Rosa, however, please accept our apologies for the smoke detector, the Tv remote and all the other inconveniences. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

TT Hoit on Google

image My mother and I stayed the weekend. The guy at the front desk Sai is rude. He doesnt know his job at all. I dont know if its lack of training or he just doesnt care. I had to get help from a guy that lives here and also helps out a lot. I forgot his name but he has TONS of Christmas decorations on his door and a Christmas tree in his window. To make a long story short I was about to leave and find other accommodations but this guy convinced me to stay and give the hotel a chance. If it wasnt for him I would have left for sure. Sai seemed like he could care less and VERY Lazy.

Business Response on Google Nov 20th, 2023
Thank you, TT, for the feedback about your recent stay at our hotel RED ROOF INN FULTON. We are sorry to hear that your interactions with our staff were less than desirable. Please accept our apologies and know that we will do our utmost best to improve in this regard as we continue to strive for excellence. I have shared your comments with management to address your concerns.Thank you again for sharing your experience with us, TT. We hope to make a new impression and would love to see you again at one of our Red Roof locations.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Jose Santiago on Google

image

Business Response on Google Mar 16th, 2024
Dear Jose, We at the RED ROOF INN FULTON appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

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