XPO

Great service
Apr 4th, 2024

Company can do a lot better , at least on this terminal XBY . Manager bully employees to get the job done and everything is done very messy because of that.
Dec 25th, 2023

Horrible company that doesnt honor schedules or window for delivery. Killed an entire day and claims a truck broke down. Dont know how these people are in business> STAY AWAY!!!!
Nov 14th, 2023

Jul 17th, 2023

Part 1-It is baffling to me that this company is still in business based on the poor customer service that I received. #1 I never received email correspondence from XPO on the delivery status of my item. #2. I called several times to confirm the itinerary and the delivery status of my item and on each occasion was misinformed by XPO employees. #3. I took the day off from work only to be informed, after taking the initiative to call XPO again about the delivery status, that my item was not being delivered!! I hired workmen to help me bring the item into my home for that specific date, but I had to turn them away based on the rampant misinformation given to me by XPO employees. Once again Im baffled as to how this business is functioning based on this unprofessional behavior. My experience with this delivery company was horrific, and I will definitely avoid working with them again. Half a star!!!! Part2- The delivery driver for XPO randomly showed up at my door to deliver my item while I was at work. I specifically requested an after work time span ,but multiple people at the office that I spoke to, did not respect my request. There was no specific date given to me for my delivery date. So Im disgusted that they would just send the driver to my home without consulting me. The service that I experienced with this company was extremely unpleasant and unprofessional.
Nov 25th, 2023