Kids Foot Locker

Jul 23rd, 2023

Received bad customer service from this one girl employee (dark skinned with long black hair & glasses ). I wasnt too sure of my size & when I told her she caught a nasty attitude & spoke to the mic saying oh wait dont get the shoes yet bc she dont know her sizes. Like whats the problem with trying on 2-3 different shoe sizes to figure out my correct shoe size. She had 0 work ETHIC, seemed very miserable. However, the other girl employee that brought my shoes out was way better, thanks to her for being helpful! If you dont like your job, LEAVE.
Jul 12th, 2023

Was not greeted nor was I offered any help. When I did ask for help was told they didnt have something without checking. Im not a dummy, I know people return shoes all the time so I just wanted to know if they had them . Theres was also rude ppl in the store
Feb 14th, 2023

The staff is ratchet all of them are rude nasty attitude dont like to help I will never go to a footlocker next I just go to a non chain store , my 4y old was hurting from his sneakers walking so I went to buy new sneakers and while trying and putting his new sneakers on the manager thought I was going to steal and made me take his sneakers off his feet so I can pay first and I said I am paying here is the box scan it and I pay whatever it is she said no first take them off than pay but in a rude manner and I ask are you afraid I am going to run away her respond was you never know and I asked the other girl she said its the policy I understand the policy but no need to be rude or treat me like i am trying to run away which I never took anything in my entire life from anyone especially putting my 4y old in danger.
Feb 13th, 2023

Blonde short haired lady with long acrylic nails is terrible at communicating, zero customer service ethic, go to JOURNEYS upstairs they are much nicer than this place
Jan 31st, 2023