HUDSON PRIMARY CARE of JACKSON HEIGHTS,QUEENS

If I could 5000star I would , weve been seeing dr nidhi Dugar almost 2 years.she is very professional.they take care everything even when I called them they response nicely so we visit many places before around Jackson heights this is right one dont forget to visit HUDSON PRIMARY CARE OF JACKSON HEIGHTS
Dec 24th, 2022

May 10th, 2022

Dr Nidhi and her husband are very pleasant i must say. They take the time for their patients, unfortunately they need better front desk staff who has proper mannerisms in the way they speak. Their tone is very unpleasant and disgusting. Especially the blonde lady. I literally just called to tell them that my pharmacy sent in the prior auth request because when i called earlier the other receptionist said they did not receive anything from yesterday up till now! So i called the second time to make sure they received it. The blonde lady speaks with an attitude that prior auth takes a couple days and its the weekend. Maam i didnt call to hustle the process! i simply called to ask if it was received. You are too rude. This is really not the career for you if you got to speak like that. You know nothing about customer satisfaction.
Apr 15th, 2022

I needed tests done and a physical for school. I got my results in 5 days and they did a great job filling out the paperwork. Plus, Dr. Dughar is really nice. Im happy with the service here.
Jan 20th, 2022

I found Dr Dugar through Zocdoc and have been with her ever since. I would like to say Ive never had any issues with the Dr herself shes a very professional, attentive and amazing doctor. The BEST thing about this office is the wait time. If my appointment is at 3 I get seen exactly at 3 the ONLY time I ever waited more than a few minutes was when I was a new patient and had to register. Ive been with multiple primary care doctors over the years and usually end up waiting 20+ minutes every appointment. I got referred to an obgyn right beside her office which was very convenient so I do my annually around the same time in both offices (two birds one stone) Last year I had a few issues regarding the receptionists attitude Im not sure if they were having a bad day but it did almost make me change my doctor due to that experience. I dislike giving small businesses bad reviews especially when the doctor is so nice and talented dont let a minor inconvenience ruin your experience! Be communicative inform the doctor youre not happy with the customer service and see if anything changes if it ever occurs. Ive stayed regardless as I do not want to let my doctor go and the office environment has been improving a lot I no longer have complaints regarding the receptionist anymore. I will be updating my experience here.
Jan 23rd, 2022