Ainsworth New York (Formerly The BP Group)

Always making sure that the client comes first. Wanting to make sure that the best service is achieved
Apr 3rd, 2024

The team is an absolute dream to work with. Nobody else I would rather have work on my HVAC equipment. The team is personable, easy to approach and always giving of their time.
Mar 23rd, 2024

Sep 12th, 2023

We had a TERRIBLE experience with this company. Last year we had a leak in our AC that was spreading into our floors. The maintenance person came on two separate occasions to look at it and determined that it was a problem with our pipes. Based on that recommendation we opened a hole in our wall and found that it was not our pipes, but (as we suspected) a leaking AC unit. To make matters worse, our super took one look at the unit and immediately saw that condensation was collecting on the outside and the actual unit was dripping. They came back and fixed the AC (but not before making us sign a new yearlong contract). They refused to fix the walls that we cut a hole into based on their recommendation. On top of that, our wooden floor was completely ruined because of their negligence. To make matters worse, in April, 2 months before our yearlong contract was set to elapse, they contacted us about signing a new contract, even though we haven't hit the year mark yet and only performed one maintenance. After emails several back and forth where we tried to get them to commit to fixing our walls and performing the maintenance AS PER OUR CONTRACT, they stopped responding to us. AVOID THIS COMPANY AT ALL COSTS. Services: HVAC system maintenance, Repair HVAC
May 23rd, 2023

I was extremely overcharged and the issue I had was never fixed. Stay away from this company. Services: HVAC system repair, A/C system repair, Repair HVAC
May 12th, 2023