Chamber of Commerce

      T-Mobile

      ( 173 Reviews )

      T-Mobile
      • 13209 14th Ave
        College Point, New York 11356
      •   718-746-3695
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      Hours

      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (173 reviews)
      140
      5
      1
      2
      25
      Read Our 173 Reviews

      Chamber Rating

      4.3 - (173 reviews)
      140
      5
      1
      2
      25
      › ‹
      • Mela

        Absolute mess when trying to open a new plan for Black Friday in November 2022. Almost none of the discounts for trading in were applied correctly for our phones causing issues for months and hours on line with customer service. Because of the mixups, we were also unable to receive the rest of the promotions tied with opening a new plan with T-Mobile. Please go to another location to receive better service; T-Mobile as a carrier is great but this location is unfortunately not a representation of their company as a whole.
        Jun 1st, 2023

      • Lowell Centeno

        The manager was totally rude ,not helpful, and did not want to replace my unlimited screen protectorwent to the T mobile on 1822 college point blvd ,they changed it without any problems.very friendly store. The manager guy was on a power trip(for No reason) the other lady worker was checking to see if she can help me but he like-He said No ,that mean Nogo to another store . Stay Far Away..
        May 23rd, 2023

      • Salman Uddin

        Came to get a new phone. The staff has been really great and helpful. They explained the promos and helped me save more than i thought i would! Definitely would recommend.
        May 12th, 2023

      • Thomas Pisarczyk


        Apr 13th, 2023

      • YULLI REYES

        Worst tmobile experience!!!! I been with tmobile for almost 15 years and IF I CAN GIVE THEM 0 STARTS I WOULD DO IT.. THIS STORE IS THE WORST... I came to update my device and I totally understand they need to make sure the device I am treading in has to be in good conditions so they removed my screen protector but after that they asked me for a deposit I couldn't afford to pay at the moment. When they gave me the phone back the screen protector look like they crumbled it up and I saw when I got in the car. Went back to tell them and THEY CANT DO ANYTHING because they dnt have it in store. I asked to speak to a manager which there was no manager they called idk who ""JOE"" very rude didn't let me speak which I had to speak over him screamed at me over the phone and did nothing but to tell me they can't do anything.once he finished talking he tells the girl what works at tmobile okay if you have to call the police. REALLY??? NEVER AGAIN IN THAT STORE.... HORRIBLE CUSTOMER SERVICE!!!!
        Apr 5th, 2023

      Read Our 173 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in College Point and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 13209 14th Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      •   718-746-3695

      Services

      • Mobile Phones Store
      • Shopping

      Brands

      • T-Mobile
      • tmobile

      Specialities

      • Mobile Phones Store
      • Shopping

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 718-746-3695.

      Q Where is T-Mobile located?

      A T-Mobile is located at 13209 14th Ave, College Point, New York 11356

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.sprint.com/storefronts/bd/sprint-college-point-ny-11356-d-233401/?utm_source=lastmile&utm_medium=listing&utm_campaign=sprint-college-point-ny-11356-d-233401

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 4.3 Star Rating from 173 reviewers.

      Hours

      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 173 Reviews )
      140
      5
      1
      2
      25
      Write a Review

      Mela on Google

      image Absolute mess when trying to open a new plan for Black Friday in November 2022. Almost none of the discounts for trading in were applied correctly for our phones causing issues for months and hours on line with customer service. Because of the mixups, we were also unable to receive the rest of the promotions tied with opening a new plan with T-Mobile. Please go to another location to receive better service; T-Mobile as a carrier is great but this location is unfortunately not a representation of their company as a whole.

      Lowell Centeno on Google

      image The manager was totally rude ,not helpful,
      and did not want to replace my unlimited screen protectorwent to the T mobile on 1822 college point blvd ,they changed it without any problems.very friendly store.
      The manager guy was on a power trip(for No reason)
      the other lady worker was checking to see if she can help me but he like-He said No ,that mean Nogo to another store .
      Stay Far Away..

      Salman Uddin on Google

      image Came to get a new phone. The staff has been really great and helpful. They explained the promos and helped me save more than i thought i would! Definitely would recommend.

      Thomas Pisarczyk on Google

      image

      YULLI REYES on Google

      image Worst tmobile experience!!!! I been with tmobile for almost 15 years and IF I CAN GIVE THEM 0 STARTS I WOULD DO IT.. THIS STORE IS THE WORST... I came to update my device and I totally understand they need to make sure the device I am treading in has to be in good conditions so they removed my screen protector but after that they asked me for a deposit I couldn't afford to pay at the moment. When they gave me the phone back the screen protector look like they crumbled it up and I saw when I got in the car. Went back to tell them and THEY CANT DO ANYTHING because they dnt have it in store. I asked to speak to a manager which there was no manager they called idk who ""JOE"" very rude didn't let me speak which I had to speak over him screamed at me over the phone and did nothing but to tell me they can't do anything.once he finished talking he tells the girl what works at tmobile okay if you have to call the police. REALLY???
      NEVER AGAIN IN THAT STORE.... HORRIBLE CUSTOMER SERVICE!!!!

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      Overall Rating

      Overall Rating
      ( 173 Reviews )
      140
      5
      1
      2
      25

      Write a Review

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