Walmart Auto Care Centers

Couldn't make the appointment online. Went in on a weekend(not a weekend) was shift & painless. They got me in & out for tires. (Reading some of the reviews had fingers crossed)was out in 45 min. Love it
Mar 31st, 2024

10/10
Mar 30th, 2024

Easy return for an online purchase Car battery
Feb 26th, 2024

Feb 2nd, 2024

I ordered two tires online on 11/27/2023. A full three weeks later I received an email stating that ONE of the tires was delivered to the store. A couple a days later I received another email stating the the entire order was ready for pick up. On 12/18/2023 at 11:15am I responded to the Auto Service area to pick up my tires. As I patiently waited in line at the counter to be helped (and was next to be attended to) another customer walked up and inquired about something he required from a locked case out on the store floor. The customer respectfully deferred to me since he knew I was next to be served and the employee (with no name tag affixed) mumbled something and then walked away to assist him. Upon his return I stated that was there to pick up two tires that were delivered. His response was to roll his eyes and let out a big sigh... After I provided him with my order number he picked up two tablets and walked out to the shop area. The time was 11:34am. At 12:05pm he eventually returned and informed me that he could not find the tires. At 12:08pm the Service Manger informed me that she was going to try and locate the tires and would be back in 5 minutes. She returned 15 minutes later to inform me that the tires were delivered but they were the wrong size! At that point she canceled the order and I left Walmart. I cannot imagine that this is the way Walmart runs a business! P.S. There was another customer who was behind me on line that was there to have four tires installed and after waiting an hour he just took the tires and left with them.
Jan 3rd, 2024