Black Rhino Protective Services Group, LLC

Owner is extremely disrespectful and should not own this type of business.
Mar 2nd, 2024

Professional, great customer service!
Dec 27th, 2023

Unpleasant experience in general. Staff had an obvious disregard for scheduling and customer's time. I arrived 5 minutes early for the scheduled time, upon entering the establishment I was greeted then asked to sign in and "can you read?" The female staff member then instructed me to read the sign, no phones out (mine was still in my pocket), I felt her tone and phrasing rude and unjustified. The waiting area was nearly full with one person already waiting 30 minutes. There was two staff persons present. The male, I presume the owner was already fingerprinting another customer. I overhead a brief discussion pertaining to "signing into" the other workstation. Then after completion of the customer the staff felt it appropriate to spend several minutes having a personal conversation while so far behind, speaking lightly of the staff members reckless driving and wanton disregard for others, admitting to driving at speed in excess of 85mph to arrive at work, stating she had slowed down significantly prior to being sighted and subsequently ticketed for her speed. Rather than utilizing the second workstation to catch up on the schedule, after the female was signed in the owner retreated to his office, leaving only to speak to customers in a tone and demeanor suggesting he was irritated by their presence. While my appointment was greater than 20 minutes late, I know of other customers who waited an excess of 50 minutes. With no attempt from staff to remedy the wait or speed up the process. The attitude of the owner indicates that he doesn't care for the service he provides treating it as a simple guaranteed revenue.
Nov 1st, 2023

Very personal and experienced and you have the pice of mind that all employees are cleared by county, local, state and federal agencies.
Aug 31st, 2023

He very obviously found things, I saw it but he moved along and said it was all clear. Definitely bought off.
Aug 24th, 2023