MAGIC NAILS & SPA

Yesterday, which was Saturday March 23rd, my best friend and I decided to get our feet done. My best friend said he liked the way they did his pedicure the last time. So we came back. This experience was very different than our first experience. My best friend and I get there exactly at 9:30am when they opened. They immediately sat us both down, ran the water for both of our feet to go into. Two men were doing our pedicures. The man who was doing my best friends feet, got up and said Oh I have an appointment someone else will be with you. So we didnt think nothing of it. My best friend and I were just talking and during this time Im getting my pedicure and my best friend still sitting there with his feet in the water. Maybe about 10 minutes go by and my best friend politely asks the man who is doing my pedicure, Can you warm up my water, its really cold now. The guy who was doing my pedicure told my best friend No you wait for someone else. My best friend then asked How long until someone else because this water is cold. The man doing my pedicure said About 30 minutes! 30 minutes???? My best friend is a gay black man, lets start with that. People were coming in and getting pedicures, maybe they did have appointments. But the way they treated my best friend and they wouldnt even heat up his water for his pedicure is appalling to say the least. I was completely mortified that he was treated that way, like he had leprosy or some serious disease. So my best friend sat in that pedicure chair with his feet in cold water for about 45 minutes. No apology, no explanation. I am a registered nurse and this type of treatment of human beings is unacceptable. We will never come here again.
Mar 25th, 2024

I have gone to Magic Nails since I was in high school (were going way back). They are the OG Endicott nail place I moved back to Endicott in 2014 and really struggled to find *my local nail place* but started going to Magic again & am very happy & loyal to them. The salon is clean + very comfortable. I usually try to make an appointment with Tim, but if he is not available Im really happy with any of the staff. Everyone is super friendly + kind. They have tons of dip + gel colors! Im always happy with my nails. Spring for the spa pedicure it is 100% worth it.
Mar 5th, 2024

Great service and done well
Mar 4th, 2024

Jan 28th, 2024

Tom has done my nails for a couple of years and hes awesome! Definitely recommend him to anyone who is particular about their nail needs.
Jan 20th, 2024