LINCARE INC.

Horrible, terrible customer service from the Mail Order. I began calling the mail supply headquarters August of 2020 to resolve the issue with being sent incorrect filters for my C-Pap machine. I even spoke to supervisors 3x to try to get my supply issue resolved. Forget it! Promises always, but they never fix it. One supervisor gave me her extension and promised she would get back to me. Nope, I leave messages, but she never returned them. Incredible that they can stay in business. Finally, 9 months later, with NY state's re-opening and the help of the local manager of Lincare in Elmira, NY, I have been told I can pick up the correct filters in person. He also promised to fix the computer record of what should be sent to me. Three months from now, I will update as to whether or not the mail order record has been corrected.
May 8th, 2021

Absolutely do not do business with this company. Absolutely RUDE people. NOT willing to work with you. They all act hostile to anyone.
Aug 7th, 2020

Great communication and very helpful !!!!
Jul 22nd, 2020

Can never get supplies and when order your supplies like two months ago, still have not receive them. I hate when company calls you 3 0r 4 times a day and say need to order your supplies and they never send them.
May 28th, 2020

I had my CPAP machine for 3 days. They called to tell me my card wasn't working and that I needed to bring the machine back immediatly if I don't pay now. I had two days until pay day and told them I would pay them on Friday when I got paid. The lady on the phone said that I'll need to bring it back. They were completely unwilling to work with me on the billing. Rather than wait 2 days they told me to return the machine that's finally been letting me sleep better.
Mar 17th, 2020