Americas Best Value Inn East Syracuse

C'mon guys..... the sink is ridiculous. It's CRACKED in half! Around the drain it's scratched heavily too. It should have been replaced God knows how long ago. Secondly, WHY are mattesses made in 2007 still being used. It's 17 years old! Tons of cosmetic issues. Hotel smelled heavily of smoke as soon as I walked past the front desk. Do your renovations, then BAN smoking entirely! I don't know who the property manager is for this place, but they have no business running a hotel. They're running this one into the ground. Rooms: Room 140 has a plethora of cosmetic issues. The bed is disgusting. The sink is cracked the furniture should have gone a while ago too.
Feb 17th, 2024

First issue we had was booking the room online. Our reservation kee
Jan 17th, 2024

I stayed in this motel on November 16-17 2023 and paid my $50 deposit in cash. Unfortunately on checkout, I forgot to request for my deposit back and it was not returned to me. I have written so many emails to the property manager & no answer from him. He didn't reply. I asked Expedia to trace this case, they also can't contact the property manager. Very disappointed in this motels service or lack thereof. They are irresponsible to their guests. The manager wants to put my money in his pocket. This behaviour is appalling. Just greed. If Google had a zero star rating, this is what I would give this motel.
Jan 6th, 2024

Dec 23rd, 2023

Absolutely horrible. Extremely rude owners. The rooms have disgusting stains and bloodstains on the curtains. And apparently you don't get a refund if you stay longer than 20 minutes, which is neither advertised or told as you walk in. Only go here if you want to be treated like trash and get infections.
Dec 19th, 2023