The Baker House 1650

I booked for my wife's birthday through Expedia and a month after i made the reservation and 3 weeks before i was supposed to go there the baker house cancelled my reservation!!!!! shame on you baker house this wasnt supposed to be my first time there but i will never stay at your place ever again, you blaming Expedia for a mistake in price and not honoring it is shameful.
Mar 30th, 2024

The Baker House 1650 in East Hampton is just an amazing bed and breakfast experience. It's an old house from 1600's with all the old world charm. If you want to have a massage or the private pool make an appointment and reserve your private time. The rooms are quite beautiful and offer a lot of charm and all the necessities. They offer delicious breakfast each morning, The staff is extremely friendly and helpful.
Feb 28th, 2024

I strongly recommend that you pay close attention to the cancellation terms that are extremely unusual and punishing. The mandatory deposit to be paid upon reservation (i.e. 50% of the total stay cost !) will not be refunded if the Guest cancel the reservation within 30 days of arrival, regardless of any good reason or cause. In my case, due to serious health issues, I had to cancel my visit to the Hamptons and my 7-day stay at The Baker House in East Hampton last December. I was actually expecting to lose 10% of the total stay cost (what they call Administrative Cost which is always due in case of cancellation) and that would have been acceptable, but I never imagined losing all the advance payment requested when I made the reservation online in September. Here following the response received when I asked for the refund of my deposit less the 10%: "I am sorry to have missed the opportunity to host your stay with us. The Baker House is a small bed and breakfast, and we are significantly affected by cancellations. As stated in our cancellation policy that we emailed you at the time of your reservation confirmation with us, if a guest cancels within 30 days of arrival, they will be responsible for the full reservation amount unless we are able to re-book the room. We understand that things in life beyond our control do tend to happen. For that we have offered to make use of 100% of your deposit for a future stay, it doesn't have an expiration time on it. However, I am sorry to inform you that you do not qualify for a refund of any kind. If you have any further questions, feel free to contact us." Please note that this occurred during a period of low season and with several rooms available, so that The Baker House did not miss any potential business because of my cancellation. Basically, The Baker House have cashed the amount of $1,265 for doing absolutely nothing (except for having booked and cancelled my reservation). Upon my request for explanations and details about the pretended loss procured by my cancellation (i.e. what they call "significant impact"), I only received a reiteration of their Cancellation Terms and their best wishes for my problems. That's really, I'm not joking! So, in light of my personal experience, if you ever decide to book a room at The Baker House, youd better make sure that you stay healthy and in good shape until you get there, otherwise your money are gone and you'll remain with the mockery in addition to the damage ("oltre al danno, anche le beffe" as we say in Italy). Too bad. That is very much in contrast to the atmosphere of The Hamptons inspired by the values of grace, serenity, beauty and mutual respect.
Jan 18th, 2024

Dec 2nd, 2023

Sep 7th, 2023