Country True Value Hardware

This E. Greenbush store is AMAZING, with the greatest Customer Service. I walked in, frazzled and desperate and needed help obtaining the correct connecting plug for my generator because of a recent wind storm and our power was out for three days. I showed the photo's of my generator and transfer switch to the gentleman who immediately greeted me at the door (I think your name is Todd) and he helped me obtain the correct 220 male/female plug along with the extension cord that goes with it. THEN, "Nick and Tony" (Owners) took the extra step and secured (attached) the male/female plug to each end of extension cord. They wouldn't accept payment and I'm eternally grateful for this. I know for a FACT that the local big box store nearby would NEVER, EVER provided this kindness and assistance. Thank you to Todd ( I think that is your name) who greeted me at the door and provided the BEST Customer Service and of course thank you to Nick and Tony for helping as well. This is the place to go for all your needs....Nancy F.
Jan 29th, 2024

Very knowledgeable and helpful associates, large selection of tool rental available, well stocked store
Oct 22nd, 2023

Excellent rental experience. Equipment works great for what I needed. I didnt rent a lull, I just like it. Thank you. Definitely recommend this place
Oct 21st, 2023

This Place is AWESOME !! Good Ole School Hardware Store feel with BIG Options though.. What made give a 5 was the Over the Top CS I received that is missing from our world . I was helped by James at the Desk and helped out by Jim and Jason they were super helpful giving me a tutorial if the equipment I was renting.. Man James even gave me an old school handshake and introduction..!! Yeah Ill be back my equipment worked as it should and had no issues !! Great Job True Value
Jul 16th, 2023

I made a mistake when placing an online order. When I contacted the store by email Chris C. responded and offered to help see if my error could be corrected with out canceling the order. Next I was contacted by Mark G. who confirmed that there was an option to fix my error and I gladly accepted. Both Chris and Mark were very helpful and I appreciate the extra work they did to go out of their way to help solve a problem I created.
Jun 1st, 2023