Red Roof Inn Cortland

Chamber Rating

3.6 - (194 reviews)
61
58
33
19
23
Read Our 194 Reviews

Chamber Rating

3.6 - (194 reviews)
61
58
33
19
23
  • Uz S


    Mar 5th, 2024

  • Fe Gamicchia

    We had a great stay in a modern, pet-friendly room with non-carpeted flooring. Pet stay for FREE!! The staff was welcoming and we felt safe throughout our stay.
    Feb 10th, 2024

  • Hailey Sweeney

    The rooms are decent but freezing! Even with the heat all the way up I had to keep a hoodie on all night.
    Jan 7th, 2024

  • Alisa Patterson

    Front desk pleasant at check in. Very nice clean place. Room was really clean and modern and looks updated with larger fridge. I was able to put all my food in and get ready for snow storm with no issue. Convenient to my work and Dunkin and gym. I could walk to work if needed. Good parking and cameras all over. I was very surprised by this hotel. Lots of TV channels too. Pillows arent the best so can go to Walmart for more if needed lol its close by too
    Jan 2nd, 2024

  • Nicki Gibson


    Dec 30th, 2023

Read Our 194 Reviews

About
Red Roof Inn Cortland

Red Roof Inn Cortland is located at 2 River St Building B in Cortland, New York 13045. Red Roof Inn Cortland can be contacted via phone at 607-753-7609 for pricing, hours and directions.

Contact Info

  •   607-753-7609

Questions & Answers

Q What is the phone number for Red Roof Inn Cortland?

A The phone number for Red Roof Inn Cortland is: 607-753-7609.


Q Where is Red Roof Inn Cortland located?

A Red Roof Inn Cortland is located at 2 River St Building B, Cortland, NY 13045


Q What is the internet address for Red Roof Inn Cortland?

A The website (URL) for Red Roof Inn Cortland is: https://www.redroof.com/property/ny/cortland/RRI865?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI865


Q How is Red Roof Inn Cortland rated?

A Red Roof Inn Cortland has a 3.6 Star Rating from 194 reviewers.

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Ratings and Reviews
Red Roof Inn Cortland

Overall Rating

Overall Rating
( 194 Reviews )
61
58
33
19
23
Write a Review

Uz S on Google

image

Business Response on Google Feb 23rd, 2024
Hello Uz, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cortland and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Fe Gamicchia on Google

image We had a great stay in a modern, pet-friendly room with non-carpeted flooring. Pet stay for FREE!! The staff was welcoming and we felt safe throughout our stay.

Business Response on Google Jan 12th, 2024
Thanks for sharing your feedback with us, Fe. The staff at our RED ROOF INN CORTLAND was elated to see that we earned your 5-star score. You mentioned some highlights, such as our pets-stay-free policy and our welcoming staff, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hailey Sweeney on Google

image The rooms are decent but freezing! Even with the heat all the way up I had to keep a hoodie on all night.

Business Response on Google Dec 31st, 2023
Dear Hailey,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CORTLAND. We are happy that the room was decent, however, we apologize for the room temperature not being to your comfort. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Alisa Patterson on Google

image Front desk pleasant at check in. Very nice clean place. Room was really clean and modern and looks updated with larger fridge. I was able to put all my food in and get ready for snow storm with no issue. Convenient to my work and Dunkin and gym. I could walk to work if needed. Good parking and cameras all over. I was very surprised by this hotel. Lots of TV channels too. Pillows arent the best so can go to Walmart for more if needed lol its close by too

Business Response on Google Dec 25th, 2023
Hi Alisa,I would like to personally thank you for sharing your feedback following your experience at the RED ROOF INN CORTLAND with us. It was so rewarding to see that we earned your 5-star score with our pleasant front desk staff and our location's convenience to your needs. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. In relation to the pillows not being to your liking, while we were saddened by this, we were happy to know that the nearby Walmart was the resolution to this.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Nicki Gibson on Google

image

Business Response on Google Dec 26th, 2023
Thank you for sharing your 4/5 rating with us, Nicki. Our staff at the RED ROOF INN CORTLAND was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

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Overall Rating

Overall Rating
( 194 Reviews )
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33
19
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