Chamber of Commerce

      Comfort Suites Cicero - Syracuse North

      ( 618 Reviews )

      Comfort Suites Cicero - Syracuse North
      • 5875 Carmenica Drive, I-81 exit 30
        Cicero, New York 13039
      •   315-288-7164
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      Chamber Rating

      3.8 - (618 reviews)
      289
      147
      62
      37
      83

      About
      Comfort Suites Cicero - Syracuse North

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more of the space you need to spread out, relax and be your best when you stay at our smoke-free Comfort Suites Cicero - Syracuse North hotel. Our pet-friendly hotel is close to Syracuse University, Destiny USA Shopping Mall and NBT Stadium. Each guest can enjoy our free breakfast, free WiFi, indoor heated pool, fitness center and laundry facility. Each guest room comes equipped with a flat-screen TV, hair dryer, coffee maker, microwave and refrigerator. Start earning rewards points today when you sign up for our Choice Privileges program. *Some amenities may require an additional cost.

      Contact Info

      Questions & Answers

      Q What is the phone number for Comfort Suites Cicero - Syracuse North?

      A The phone number for Comfort Suites Cicero - Syracuse North is: 315-288-7164.

      Q Where is Comfort Suites Cicero - Syracuse North located?

      A Comfort Suites Cicero - Syracuse North is located at 5875 Carmenica Drive, I-81 exit 30, Cicero, New York 13039

      Q What is the internet address for Comfort Suites Cicero - Syracuse North?

      A The website (URL) for Comfort Suites Cicero - Syracuse North is: https://www.choicehotels.com/new-york/cicero/comfort-suites-hotels/ny452?mc=llgoxxpx

      Q How is Comfort Suites Cicero - Syracuse North rated?

      A Comfort Suites Cicero - Syracuse North has a 3.8 Star Rating from 618 reviewers.

      Ratings and Reviews
      Comfort Suites Cicero - Syracuse North

      Overall Rating

      Overall Rating
      ( 618 Reviews )
      289
      147
      62
      37
      83
      Write a Review

      CHRIS BANGSON on Google

      image Very nice place and pleasant staff made our stay a breeze. Thanks!

      Business Response on Google Apr 8th, 2024
      Hello Chris,

      Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.

      Sincerely,
      Hotel Manager

      bryan bolton on Google

      image

      Business Response on Google Mar 17th, 2024
      Dear Bryan Bolton,

      Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon.

      Sincerely,
      Hotel Manager

      Martin Smith on Google

      image Chose this hotel for the pool but was closed. Nobody knows why. Sad kids

      Business Response on Google Mar 11th, 2024
      Dear Martin,

      We sincerely apologize for the inconvenience caused by the closure of our pool during your stay. We understand the disappointment, especially for your kids. Our team is actively investigating the issue to ensure it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.

      Sincerely,
      Hotel Manager

      Juan Martinez on Google

      image Need to clean everything well
      Rooms: They are comfortable

      Business Response on Google Apr 10th, 2024
      Hello John,

      Thank you for the stay and the comments.
      Your comments are important to us.
      We will definitely work on your observations.
      You can expect an improved stay next time.
      Visit us again soon.

      Sincerely,
      Hotel manager.

      shatia gibson on Google

      image I am currently here now..I reserved this room about 2 weeks in advanced with my best friend and our kids celebrating my 3 year old birthday.we traveled a hour away from home..so our first night here was is going not so well..first off it smelled when we first walked in the room.crumb and all kind of dirt in the corner of the floor.we came here with our children we only had 3 towels no wash rags and no extra beddings for the pull out.we was told they had no towels no wash rags and no blanket for the pull out bed.5 minutes later they came with 1 thin sheet and about 4 wash rags..still they said they had no blanket..so afterwards I decided to go down to the lobby for snacks and to my surprise the front desk clerk was giving another guest a nice clean this can blanket as the guest was saying thank you my son wants to sleep on the pull out when I confronted the clerk she told me she literally jus found 2 blankets and gave me 1 even tho she had no intention on bringing up the blanket after we been asking her.i told her I reserved a room 2 weeks n advanced Im not understanding while it was not stocked..she told me tht all the housekeepers quite and she just got out the hospital..i was confused to her lame excuse because she was caught giving a blanket to another guest..oh and did I mention Im a colored woman BUT the clerk and the lady who was a GUEST jus like me was WAS NOT.this clerk was nice on the phone wen we reserved the room and wen we got there everything we asked for was a excuse or a problem..so the clerk who work evening on the day of February 24,2024 YOU SUUUUCCKKK and because I alrdy booked this room Im gonna stay bug I am not enjoying it..
      Rooms: Lazy cleaning
      Noteworthy details: One word HORRIBLE

      Business Response on Google Feb 25th, 2024
      Dear Shatia,

      Thank you for your stay and for taking the time to give us your feedback on our property. We are extremely sorry for each of the negative experiences you had at this hotel, as you have mentioned.

      Our apologies for all the issues you encountered during your stay, but this is certainly not the kind of guest experience we want you to have. Your concerns will be thoroughly investigated with our team, hotel records, and management to ensure effective actions are taken to resolve each of the issues.

      We request your understanding and consideration to give us another opportunity, and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favorably.

      Sincerely,
      Hotel Manager
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      Overall Rating

      Overall Rating
      ( 618 Reviews )
      289
      147
      62
      37
      83

      Write a Review

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