Empower Federal Credit Union

I have been A client since I was 16 I am now 43 your sister a location as to the snottiest rudestock up receptionist I have ever met to the point I'm about to pull out all $20,000 of my accounts so aren't my parents my daughter, and 4 other families I know. To say the least I will no longer be going to this branch I will go out of my way and go to Central Square till you replace those ignorant woman..
Dec 21st, 2023

I despise having to find out that, empower is not in fact, open like the internet, says. After driving 35 minutes, please do something to fix your hours online if it says you're open. Then be open if you're not open then make online say it's closed. Such a waste of time. Tons of people are here more than likely just as mad. We think your open because that's what Google says. Christmas eve is tomorrow. Why are you closed today. It's a normal Saturday. Thank you anyways merry christmas
Dec 15th, 2023

Wait time over ten minutes what a waste of time go in person bc your call will be clicked
Dec 6th, 2023

I have a few issues with other family matters trying to change names on accounts from my dad's passing.
Nov 20th, 2023

Absolutely the worst lender on earth! You hold for atleast 20 minutes only to get disconnected if you do make it to speaking to someone they are clueless they are so unorganized its sickening I only gave them 1 star because I had too to leave a review. I would have rated zero. Trust me when I say find another credit union!
Sep 17th, 2023