Gen-Tech Power Systems

Gen tech was wonderful to deal with. My HVAC contractor recommended them. Amy in the office is so knowledgeable and communicative! I had a full home generator installed today (it should work) and they worked so hard with me because I had to sedate my dog 2 days before and there was a driving ban going on. They did not fail me! They came out, installed and got me set up on my app. The only reason I put a 4 instead of 5 star was cuz there was so much mud tracked in my kitchen and basement stairs but heck, we had a snowstorm! I look forward to doing business with them and also recommending them to my friends for future business. So the end result is I highly recommend their installation. Everyone was so nice and I wanted to make coffee for the guys but they didnt need any. So far so good! UPDATE 1/31/24- be advised the Wi-Fi promised link will likely not work for more than 3 days. It is an app you can ck the status of the generator from anywhere. There is a serious issues as most Spectrum and Vz Wi-Fi work off of 5 G technology and the gentech generator works off 2.4 G. The company was very helpful in trying to assist but there is no known solid fix and I could not be a Guinea pig and sedate my dog a 3rd time for a trial and error fix so I cancelled my appt. The response was I could read the manual and try it myself. My response was that once there was a true fix they could come out and repair from the outside to complete the job. Heck it worked properly for 3 days and the guys said I had a real strong Wi-Fi connection, why not 10 days or for good? I will wait until its perfected and hope they complete the install outside.
Jan 29th, 2024

Great dependable service!
Sep 27th, 2023

The receptionist, Kayla, was very nice. However, any time I hear we dont do any work in the city of Buffalo it leaves a bad taste in my mouth. They said it was because its hard to get permits, but none of the other companies I spoke with seemed to have that issue. With all the people who died in the city of Buffalo last year during power outages and snow storms, you would think people who are willing to pay for a back up generator should be able to get one, especially when the company is located in Cheektowaga, a town that directly boarders the city of buffalo and is no more than a 5 minute drive. Im sure this company does good workif you live in the right town or have the right demographic.
Aug 25th, 2023

We just had Gen-Tech install our generator and do a 200 amp service upgrade on our house. We worked with Frank for the quote, Amy in the front office, and four of their installers did the work for us. Everyone was happy, friendly, and knowledgeable. The work crew showed up right on time and did a fantastic job. To me it is the little things, they caulked and sealed things perfectly, went above and beyond in a few spots, and left a very clean work site at the end of the day. The entire install went great.
Jun 7th, 2023

If you are looking for a company to do your generator install - stop looking. Gen-tech was amazing from start to finish. The office manager Amy was incredibly responsive and answered all of our questions. The install team was friendly and thorough. I've had mine for a year now and it provides incredible peace of mind. One of my best purchases ever.
Jan 7th, 2023