Chamber of Commerce

      AT&T Store

      ( 168 Reviews )

      AT&T Store
      • 5258 W Genesee St
        Camillus, New York 13031
      •   315-877-9291
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      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (168 reviews)
      111
      21
      7
      11
      18
      Read Our 168 Reviews

      Chamber Rating

      4.2 - (168 reviews)
      111
      21
      7
      11
      18
      › ‹
      • Ryan Monica

        The representative was informative and made getting new phones painless.
        Apr 4th, 2024

      • Joelle Claps

        This store always rips my dad off. He is 82 and always has troubles with his phone cause he's like old. Everytime he goes they talk him into stuff he does not need. Couple years ago he got a new phone and they told him it was free (even though we all know its not, you pay monthly for it). It even was listed on my bill as FREE phone but obviously he didn't realize they actually charge you monthly for it til its paid. I let it slide thinking it was just a misunderstanding on his part. Just two days ago he went in cause his galaxy phone stopped ringing. He probably hit something like do not disturb or the ringer was accidentally turned off. Its an easy fix I'm sure. Well that day I get a phone call from my dad while he was at the store and he said "They said you could save 10 a month on your bill". Then my Dad said to whom ever was helping him at the store, "Is that right you said 10 dollars"? and I could hear the gentlemen say "Yes". So I said okay the thats fine Dad. Within an hour or so I get an email that my bill will be 40 dollars more a month. So I logged on to view my bill and what actually was occurring was he was saving us 10 a month on a service not the actual bill. What ever change happened raised our bill 40 dollars even though we are saving 10 on a service. They added on an iphone 15 phone to my plan that says no contract but don't know why no one got a new phone not sure what its about. I tried to call the store they just keep forward me to ATT but there is always over an hour or two wait or you can get a call back.I have since removed my father from being able to make changes not because of him but because they take advantage of him all the time. Soooooo stupid no one can seem to help me. They just don't want to help is what its really all about. SCAMMERS!
        Apr 1st, 2024

      • Ed L

        Just upgraded 2 phones to S24+. Seamless transaction. Changed plans, used my mil discount, got the phones almost free. Sally was the agent, she was top notch!
        Mar 3rd, 2024

      • Sandy Jones

        We walked in and the guy working was with a customer. He never looked up or greeted us. We just stood there while he ignored us. It was the rudest thing Ive ever encountered. Then was on Saturday March 2 around 6pm. So the manger knows who was working
        Feb 16th, 2024

      • David Hunter


        Feb 1st, 2024

      Read Our 168 Reviews

      About
      AT&T Store

      Stay connected with AT&T in Camillus. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Camillus for every need. Enjoy the flexibility of an Camillus prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

      Contact Info

      Products

      • Cell Phones
      • Tablets
      • Accessories
      • cellphones
      • wireless phones
      • internet
      • TV service
      • smartphones
      • prepaid phones
      • Wireless Plans
      • Wearables
      • Small Business Solutions
      • Internet Services
      • Prepaid Devices

      Services

      • Wireless Bill Payments
      • Equipment Trade-in & Recycling Program
      • Small Business Solutions
      • Beats by Dre
      • Bose
      • Headphones
      • Tablets and Accessories
      • Free Consulting on Devices
      • Prepaid - GoPhone Refill
      • iPhone Repair
      • Screen Repair

      Brands

      • AT&T
      • Apple
      • DIRECTV
      • Kyocera
      • LG
      • Motorola
      • Samsung
      • Sonim
      • Beats
      • BlackBerry

      Questions & Answers

      Q What is the phone number for AT&T Store?

      A The phone number for AT&T Store is: 315-877-9291.

      Q Where is AT&T Store located?

      A AT&T Store is located at 5258 W Genesee St, Camillus, New York 13031

      Q What is the internet address for AT&T Store?

      A The website (URL) for AT&T Store is: https://www.att.com/stores/new-york/camillus/198480?source=E-g2s10000000000X&wtExtndSource=stores

      Q How big is AT&T Store?

      A AT&T Store employs approximately 20+ people.

      Q What days are AT&T Store open?

      A AT&T Store is open:
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM

      Q How is AT&T Store rated?

      A AT&T Store has a 4.2 Star Rating from 168 reviewers.

      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Nearby Apple Locations

      Ratings and Reviews
      AT&T Store

      Overall Rating

      Overall Rating
      ( 168 Reviews )
      111
      21
      7
      11
      18
      Write a Review

      Ryan Monica on Google

      image The representative was informative and made getting new phones painless.

      Business Response on Google Apr 4th, 2024
      Hi Ryan! Your kind words regarding your in-store experience mean a lot to us. We're thrilled you had a positive visit, and we appreciate you taking the time to share your feedback. We hope we will see you again, feel free to come by or book an appointment with us at attvip.com.

      Joelle Claps on Google

      image This store always rips my dad off. He is 82 and always has troubles with his phone cause he's like old. Everytime he goes they talk him into stuff he does not need. Couple years ago he got a new phone and they told him it was free (even though we all know its not, you pay monthly for it). It even was listed on my bill as FREE phone but obviously he didn't realize they actually charge you monthly for it til its paid. I let it slide thinking it was just a misunderstanding on his part. Just two days ago he went in cause his galaxy phone stopped ringing. He probably hit something like do not disturb or the ringer was accidentally turned off. Its an easy fix I'm sure. Well that day I get a phone call from my dad while he was at the store and he said "They said you could save 10 a month on your bill". Then my Dad said to whom ever was helping him at the store, "Is that right you said 10 dollars"? and I could hear the gentlemen say "Yes". So I said okay the thats fine Dad.
      Within an hour or so I get an email that my bill will be 40 dollars more a month. So I logged on to view my bill and what actually was occurring was he was saving us 10 a month on a service not the actual bill. What ever change happened raised our bill 40 dollars even though we are saving 10 on a service. They added on an iphone 15 phone to my plan that says no contract but don't know why no one got a new phone not sure what its about. I tried to call the store they just keep forward me to ATT but there is always over an hour or two wait or you can get a call back.I have since removed my father from being able to make changes not because of him but because they take advantage of him all the time. Soooooo stupid no one can seem to help me. They just don't want to help is what its really all about. SCAMMERS!

      Business Response on Google Apr 6th, 2024
      Hi Joelle, we apologize for the inconvenience you've faced and we’d like to learn more to get the chance to make it right. Please contact our customer experience team at [email protected] with details such as the name on your account, the store address, the affected phone number, and description of the incident. We’re committed to resolving this for you.

      Ed L on Google

      image Just upgraded 2 phones to S24+. Seamless transaction. Changed plans, used my mil discount, got the phones almost free. Sally was the agent, she was top notch!

      Business Response on Google Mar 4th, 2024
      Hi Ed, your positive feedback on your in-store experience are truly appreciated! Our team is committed to making every customer interaction remarkable and knowing we hit the mark with you means a lot to us. Come visit us again soon, you can also book an appointment at attvip.com.

      Sandy Jones on Google

      image We walked in and the guy working was with a customer. He never looked up or greeted us. We just stood there while he ignored us. It was the rudest thing Ive ever encountered. Then was on Saturday March 2 around 6pm. So the manger knows who was working

      Business Response on Google Feb 12th, 2024
      Hello Sandy, we're disappointed to hear that your recent visit fell short of expectations. Your feedback is important, and we're taking immediate steps to address the specific concerns you've shared. We value your business and hope to have the opportunity to provide a better experience in the future.

      David Hunter on Google

      image

      Business Response on Google Jan 16th, 2024
      Hello David Hunter! Thank you for your 5-star rating. We strive for excellent customer experiences and are thrilled you were satisfied during your store visit. Please let us know if you need anything, or feel free to book an appointment at attvip.com with one of our local employees.
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      Overall Rating

      Overall Rating
      ( 168 Reviews )
      111
      21
      7
      11
      18

      Write a Review

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