Family Dollar

Its okay alright food
May 17th, 2023

May 15th, 2023

Fairly awful customer service when checking out. Typically no help packing bags even if a line is waiting behind you. They talk on the phone while cashing you out often. Sometimes on Snapchat or on speaker so everyone can hear. When asding if they can not block the register while distracting the cashier to get change, they ignore you as though you disputed them.
May 9th, 2023

Staff was friendly today,store is dangerous.hubby and kids were checking out the squirt guns hubby shot it at the kids thinking it was just air and pure bleach was in it.this is what family dollar employees due to people who rob the store,they put bleach in water guns and get them in the eyes to stop them so their eyes burn and drop the stuff or run into the glass door,s.a worker forgot it out and left it with the toys from the night before.yeah it's all on video this is true 400 Virginia st family dollar.i have a police report.the young man found it again the next day as you see he is smelling the bleach saying it out loud this is disgusting and wrong and he was very upset and was tossing it out in the trash.that bleach got in their eyes and clothes.they had it full and ready for today.manager was in this time and she was heated I mean mad.than said sorry many times.both of them were so kind and very helpful in taking action.thank you for caring.i forgot their names.
Jun 15th, 2023

This location has horrible customer service. I often shop here during my break from work and I am usually in line waiting to cash out for over 20 minutes because the Cashiers are either on their phones or cashing out family members Instead of concentrating on the other customers. I came here yesterday on my 15 minute break and even though there were 4 Cashiers "working " only one young gentleman was actually hustling to get the line of customers which was 10 deep taken care of. Meanwhile the other 3 Cashiers were helping one customer at register one. They apparently knew this customer because they were talking, laughing and having a great time, at one point one of these female Cashiers whom was cashing out a customer stopped what she was doing and pulled out her wallet and took out her credit card and proceeded to go to register one and cashed out this young lady while ignoring the customer she was already helping! The male Cashier than stepped up and handled all 3 registers by himself in order to serve the customers waiting in line! I don't know this young man's name but he is the only employee I ever see working when I come into this store and I frequent this store often! He deserves a raise and alot of praise for picking up the slack!
May 25th, 2023