Basil Ford Commercial Truck Service Center
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1620 Walden Ave
Buffalo, NY 14225 - 716-370-1884
Hours
Chamber Rating
-
Ruslan Nichitin
I decided to come here after seeing their high rating, but I was wrong. I listed my problems: the reverse sensors do not work, the windshield washer does not work, the coolant is leaking and an extraneous sound is heard when the engine is running and also asked to replace the spark plugs. They called and quoted the price for replacing spark plugs and replacing reverse sensors. I refused to replace the reverse sensors. As a result of the work performed, the spark plugs were replaced and the leak was fixed, but they changed me $194 for diagnosing the reverse sensors, although I initially reported that they were not working and also $97 for diagnosing the engine, although the extraneous noise was not eliminated. Im an adult, I have an engineering education and Im extremely outraged by this attitude to customers.
Mar 21st, 2024 -
Craig Burbules
Great customers service, and super friendly staff!
Feb 4th, 2024 -
Chris Lampman
Great Service, Amazing techs for all your HD needs.
Aug 3rd, 2023 -
Kevin Galligan
Great people and great experience. Tammy and Josh took great care of me. The techs are the best!!
Jun 23rd, 2023 -
Michael Schifferle
Mar 4th, 2023
Contact Info
- 716-370-1884
Questions & Answers
Q What is the phone number for Basil Ford Commercial Truck Service Center?
A The phone number for Basil Ford Commercial Truck Service Center is: 716-370-1884.
Q Where is Basil Ford Commercial Truck Service Center located?
A Basil Ford Commercial Truck Service Center is located at 1620 Walden Ave, Buffalo, NY 14225
Q What is the internet address for Basil Ford Commercial Truck Service Center?
A The website (URL) for Basil Ford Commercial Truck Service Center is: https://www.basilford.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB_Bus_Profile&utm_content=gmb-url
Q What days are Basil Ford Commercial Truck Service Center open?
A Basil Ford Commercial Truck Service Center is open:
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Q How is Basil Ford Commercial Truck Service Center rated?
A Basil Ford Commercial Truck Service Center has a 4.8 Star Rating from 37 reviewers.
Hours
Ratings and Reviews
Basil Ford Commercial Truck Service Center
Overall Rating
Overall Rating
( 37 Reviews )Ruslan Nichitin on Google
I decided to come here after seeing their high rating, but I was wrong.
I listed my problems: the reverse sensors do not work, the windshield washer does not work, the coolant is leaking and an extraneous sound is heard when the engine is running and also asked to replace the spark plugs. They called and quoted the price for replacing spark plugs and replacing reverse sensors. I refused to replace the reverse sensors.
As a result of the work performed, the spark plugs were replaced and the leak was fixed, but they changed me $194 for diagnosing the reverse sensors, although I initially reported that they were not working and also $97 for diagnosing the engine, although the extraneous noise was not eliminated.
Im an adult, I have an engineering education and Im extremely outraged by this attitude to customers.
Craig Burbules on Google
Great customers service, and super friendly staff!
Chris Lampman on Google
Great Service, Amazing techs for all your HD needs.
Kevin Galligan on Google
Great people and great experience. Tammy and Josh took great care of me. The techs are the best!!
Michael Schifferle on Google
Overall Rating
Overall Rating
( 37 Reviews )Write a Review
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