Scruggs Automotive Repair

We apologize for the inconvenience and frustration you experienced during your visit to our shop. It's certainly not the level of service we aim to provide. We understand the importance of your time and the trust you place in us for your automotive needs, and we regret falling short of your expectations.We're sincerely sorry for the issues with our inspection process and the subsequent errors it caused with your vehicle. Rest assured, we take your feedback seriously and are actively working to address the technical difficulties to prevent such occurrences in the future.Regarding our communication, we deeply regret any missed messages and the inconvenience it caused. We strive to be responsive and attentive to all customer inquiries, and we will investigate why your messages went unanswered.Your feedback helps us improve, and we're committed to making things right. If you're willing to give us another chance, we'd like the opportunity to rectify the situation and regain your trust. Please feel free to reach out to us directly, and we'll do our utmost to address your concerns promptly and thoroughly.Once again, we apologize for the inconvenience, and we appreciate your feedback as it helps us to improve our service.

Thank you very much for your positive feedback! We're delighted to hear that you're satisfied with the work and the timeliness of our service. If you have any further needs or questions in the future, please don't hesitate to reach out. We're here to help!

Ester, thank you so much for the review! We do our best to go above and beyond for each and every single one of our clients. Hope you have a great summer ahead of you for you and your Jeep!

Madison, Thank you for the review, and thank you for being a client of Scruggs Automotive.

Theresa, Thank you so much for the Review. Ed is an guy and we are thrilled he is apart of the Scruggs Family. Thank you for being a client of Scruggs Automotive!