SERVPRO of Northwest Brooklyn

Shane and his crew came out to clean our business premise. They were very professional and thorough. I highly recommend them for any damage cleanup. Service: Fire damage cleanup & repair
Mar 23rd, 2023

Much like a previous reviewer, ScrubbaD, Ive had a terrible time getting Servpro to respond to my questions about the very vague estimate they finally sent me after I called three times asking where it was. The man who came to do the estimate was very professional and took lots of pictures (including some with a 3D camera) and he took measurements but NONE of that was reflected in the estimate I got which had no photos and no specifics as to how much of the water damaged ceiling needs replacing, no answers to the questions posed about whether the supporting beams they photographed need shoring up or repairs or repair. It was as if they didnt even look at the materials they gathered or didnt have anyone with any expertise look at the images and measurements or they lost it all. And then they just made up a vague proposal to repair an unspecified portion of the ceiling sheetrock. And when I asked these questions by phone and email several times they didnt even return my calls or emails. So Im not sure what we paid for exactly. Service: Water damage-related cleanup & repair
Mar 5th, 2023

Shane and his crew were courteous and professional and very very nice!! Service: Water removal
Feb 26th, 2023

Shane and his crew did a great job cleaning my apartment after building fire. Shane was amazing, very responsible and efficient in managing his crew. Service: Fire damage cleanup & repair
Feb 21st, 2023

Excellent service. Mr. Avi Persaud was extremely helpful and professional. Arrived on time. Left place spotless.Thanks for a great job Service: Water damage-related mold removal
Feb 3rd, 2023