Duane Reade Pharmacy

The worst customer service ever. Just dont go there
Nov 15th, 2023

This is the worst pharmacy! You come here for your medications and you stand on a line for over an hour and everyone moves so slow like they do not care. Don't even bother calling them because you be on the phone for over and hour and then when it's your turn the phone hangs up.terrible service .
Oct 30th, 2023

Avoid this pharmacy if you can. Its not that theyre rude or impolite They're friendly and no doubt trying their best. But lines are long, they're under-staffed, and even if you get an email/text notification that something is ready, it often isn't. And sometimes they don't have prescriptions, so there's a 25% chance youll have to call your doctor to have it sent elsewhere anyway.
Oct 18th, 2023

Waited 2 hours on hold before finally transferring prescriptions to different location via the Walgreens app. The whole store is way understaffed. The neighborhood deserves better!
Oct 5th, 2023

Their pharmacy is always a 30 minute wait, 5 6 people deep. You'll never get them on the phone. The team is obviously overworked, going non stop and still not keeping up with the volume. They need to hire more pharmacists.
Oct 1st, 2023