Davis Visionworks Gateway Center II

Martina Turenne _{on Google}

Feb 26th, 2023

Horrible

Anjela Almodovar _{on Google}

Feb 24th, 2023

Hi. My name is Angela. I went to visionworks at gateway mall with my grandma. Me and my grandma find glasses. My grandma name is Nelida. A worker help us. He show us for typs of glasses. He tell us would you like 1 more glasses because if you buy 1, 1 would be free. He tell us to stay there on the chair we was sitting on. He bring black and white glasses. It was really cool. The first glasses I choose was the blue purple mix glasses. The 2 was the black and white glasses. He show the glasses to me and my grandma. I choose blue purple mix glasses and the black and white glasses that was free. When he tell us the price. We thought the black and white glasses was free because he said if you get 1 it will be free. My grandma pay the price of the glasses. 2022 I graduated and I went to vision work with my grandma and aunt. I picked up my glasses. The worker give me 2 glasses and two glasses case. The glasses case did not have the tissue to clean the glasses. A couple of years has pass. My favorite glasses to where is the black and white glasses. One side of my black and white glasses don't want to stay on. It is the left side. It fall of. I try fixing. It only stay on for a couple of minutes and seconds. And the other side fall of. It is the right side. I put a string on both side of my black and white glasses. The only side that stay on with the string is the right side. That is great. The left side did not stay on. It is ok. I would like to know if vision works would like to fixe the side of my glasses. Thank you for reading the comment. Have a good day. Happy Holiday.

Sierra L _{on Google}

Feb 8th, 2023

I have tried to go here for an eye exam multiple times and every time they reschedule my appointment last minute plus I dont even get asked if I can do the time they rescheduled me for. Youre better off going to an actual eye drs office where they would call you if they needed to reschedule.

Tara Smiley _{on Google}

Feb 1st, 2023

Doctor Smith, the optometrist is wonderful, but the staff and service at this particular Visionworks as a whole leaves a LOT to be desired! My appointment was mid December, it's now the end of January and I've yet to receive my order OR a follow-up/courtesy call regarding the status of the order. I've been calling for weeks, leaving messages and sending emails to no avail. NO RESPONSE! The hold times are ridiculous even though I start calling each day at 9am when they open. Funny, they were very responsive when it was time to take my payment. Very unprofessional. I've already had to place a new order for my contact lenses with a new vendor and pay again, I'm about to deny the charge for Visionworks with my credit card company and see if they'll reach out to me then.