CrossCountry Mortgage, LLC

Auddie _{on Google}

Jul 6th, 2023

I had the pleasure of getting a mortgage with Marsha M. at CrossCountry. The process can always be stressful for she was always calm and explained each step. Their portal is the best..very easy to upload your docs. I had alot (I mean ALOT) of questions, but again she was knowledgeable and always calm. There was a bump in the road, and she offered a resolution that saved the deal!! I cannot say enuf Thank You's to her. Reach out to Marsha for your real estate financing...like now!!

Elizabeth Stafford _{on Google}

Jul 6th, 2022

I worked with John Gnisci who is truly an exceptional professional. He responded to my questions quickly, put my mind at ease, provided great insight, and made the whole experience as easy as possible. My closing was on time (sooner than I expected in early January, even with the holiday disruption), I got a great rate and some cash out which I was not able to get on a previous financing elsewhere. This is my second loan with John, my first with CC. Everything so far has gone smoothy the team was great, their website and document center easy to work with. I will definitely come back to Cross Country and to John, and recommend him wholeheartedly!

Michinori Kaneko _{on Google}

Aug 17th, 2023

I have used a different mortgage officer several times now on both purchase and refinancing of mortgage (let's just call him "S"). S was knowledgeable, courteous, and professional, but he always got us the best rates/terms several time. This time around, however, instead of just going to S, I decided to shop around mortgage, shame on me, because both rates and home prices are at all time high and even a little lower rate can save me hundreds of dollars of difference monthly.
In fact, CrossCountry Mortgage found a lender that gave me a better rate/term than S was able to offer, or so I thought. So I told S I'm sorry, I decided to go with a different mortgage officer this time, because they offered a better rate. That same day S gave me a call, a very courteous call, not nasty call like you would imagine someone would give after you turned down their business. He told me that he did his diligence and he was certain that he already looked at the lender the CrossCountry was quoting me on, and didn't think that I'd qualify for a mortgage with that specific lender due to my special circumstances. This was a specific circumstance that I knew would cause many lenders not want to lend, so I specifically mentioned to my mortgage Officer Ron at CrossCountry ahead of time, several times in fact. After S called me, I called my mortgage officer Ron and asked to double check into this, then he sends me an email "your new rate is XXX" from a different lender, higher rate and less favorable terms. No sorry, no sense of shame, no explanation of why he failed to address the very concern that I have repeatedly warned him about. What would have happened to me, if I went through with Ron's initial proposal and S didn't give me that courtesy call? I probably would have had to breach the contract on the purchase of the house because I would have found out much later in the closing process (probably too late) that I wouldn't qualify for a mortgage, and lose my 10% down payment and the home that I thought would be mine.
Needless to say, I ended up using S, and next time I will go straight to him without shopping (and also needless to say, CrossCountry will never get any more business from me). For those of you looking for new mortgage, don't get deceived by the 4.9 star review that CrossCountry has. They don't do their due diligence, they don't spend enough time for you to make sure you actually qualify, and you might not find out until its too late. Then you would have wished you read my review, and stayed away from them.

Nayan Hossain _{on Google}

Jan 12th, 2022

Ive worked with Mr. Gil Ledany.
Thank you so much for your assistance throughout the loan process. I will certainly recommend your services to anyone I know who needs a mortgage.You make everything so easy, We will always come and see you for our mortgage needs. It was an absolute pleasure to work with you.
Id like to thank all of the staff who have been involved in the process of getting me into my new home. This has been a seamless, pleasant and positive experience which I attribute to the very professional team. I truly appreciate all of the work put in by the entire staff in making this happen for me!
Thank you for being so wonderful and gracious to me during the entire process! Thank you from the bottom of my heart for all of your help to get the loan and for assisting us with all of the papers. You will always be my go-to! Your team has done such a fabulous job! This is the smoothest loan that Ive had with you and Its truly been a pleasure!
You are easily one of the best mortgage banks that I have worked with. You worked extremely hard to save us countless amounts of money. It is very clear how you have been able to maintain within all our processes! Wed love to see more people like you in this industry!
Again Thank you so much
Mr. Gil Ledany for your infinitive support!

Lorin Cole _{on Google}

Dec 10th, 2021

I would highly recommend Peter Lucia and his team to anyone looking to refinance their mortgage. As a freelance artist, I was having a difficult time even though I had never been late for a payment after purchasing my apartment twenty years ago. I want to thank Daniel Christian who went out of his way to get the job throughout a challenging process!