Planetary Movers

Sean _{on ChamberofCommerce.com}

Jul 15th, 2022

Absolutely dishonest, unprofessional and dishonest! I was first given one price by a guy. The next day when I try to reserve I'm given a totally different price increased by $60 per hr. I still agreed. Then they changed my move date and gave a time of 1pm. The "owner" "Bob" calls the next day and acts as though he is doing me a favor to move the time up to 8am. When I politely refuse he gets an attitude. The day of the move they show up FOUR HOURS LATE WITH A VAN!! I reserved 3 men with a TRUCK! "Bob" acts as he is doing me a favor by taking 10% off. He doesn't care that this huge delay costs me over $350 in fees to the bldg. for starting after business hours and going until 1am, yes 1am! Because of multiple trips. "Bob" then charges an enormous amount and threatens to seize my property if I don't agree to pay. At the end I still thank the workers and give a $200 tip only to discover: 1 my 65in TV is cracked(despite me buying multiple tv/mirror boxes that the crew didn't want to use and assured me the tv would not be damaged), they lost the screws and shelf placers for my work desk and by far the worst they STOLE A BRAND NEW SAMSUNG GALAXY S22 that was gift. Despite it all, I simply asked the phone be returned. No questions asked, no complaints, no police, no ICE. After what felt like petty bickering with "Bob" , I realize I have insurance so I ask he simply reimburse my policy deductible and I'll replace the phone. His response? He goes back to his original stance, to just literally make up lies. Suddenly I was handed nails, there was no phone and he has proof. It was so ridiculous it was clear at that moment I was dealing with complete