Häagen-Dazs Ice Cream Shop

i wouldve gave a 0 star review if that was possible. i am beyond upset about this place. i am just trying to enjoy a nice cup of ice cream on a nice day during the spring. and you are closed during open hours ? are you serious right now this place is a disgrace.
Apr 9th, 2024

Still the BEST after all these years! A Heights Institution.
Feb 1st, 2024

Attesting to paying with card and the cashier pushing the tip button as she turned the screen around real suspicious stuff.
Dec 18th, 2023

Just walked out of here and wow. Be very careful paying card or Apple Pay. The lady at the cash register reached over, clicked 15% tip while I tapped my card. It happened so fast, caught me completely off guard. Its giving thieves. Never will come back again. Date: 09/03/23. @5:31pm. Shame on you guys.
Aug 30th, 2023

I come pretty frequently. Ice cream is good but I have to take a star off because its usually kind of melted - the instant you receive it, its soft. It even looks soft in the freezer. Can management improve the freezer temperatures or do whatever other ice cream stores are doing to maintain texture? Also, everyone complaining about the prices (tourists????) should go buy a tub of ice cream from the grocery store instead. The reality is that its an expensive brand in an expensive location, and you need to calibrate your expectations accordingly. For New York its decent value.
Aug 29th, 2023