Nostrand Medical Practice

If you're going to keep people waiting for 2+ hours, let them know what to expect. I'm sure it's not pleasant to constantly deal with frustrated patients, but in my experience, it always helps to set expectations, acknowledge people when they are frustrated, and just apologize even if you feel it's not your fault. You're not the only people who deal with frustrated clients. Acting dismissive does none of us any good. After all, it's not your patients who are overbooking or mismanaging the calendar. I respect your time by arriving when we agreed to - I did not feel like my time was respected in turn. Clearly there is an ongoing calendaring problem here, and people need to be aware of that.
Oct 7th, 2023

Worst medical centre, they work very slow, they are confused, they lost my reports , disgusting.....unprofessional
Feb 4th, 2023

Do yourself a favor and find another OBGYN. I tried to make an appointment over the phone, they told me they will call me back and see. Called me back to let me know they can book me and took down my insurance, name and phone number, and I set an appointment for the next week. I thought it was strange that no one reached out the day before to confirm the appointment. I went into the office at 4pm on a weekday ( the time of the appointment) and told them Im checking in. They told me they have never heard of my name before and also new patients never get booked at 4pm. After showing them my call log on my phone of their number as an incoming call to make the appointment they believed me. I was able to meet with Dr. Bavyya at 5pm. Shes rude and clearly doesnt care about me nor my feelings. Will never come back. They probably forgot to book my next appointment in the system anyway.
Sep 25th, 2020

These people are unprofessional and disrespectful. They will do unnecessary exams just to get insurance money. Dr. Robinson should be fired. All she talks about is being a single black mother. No one cares. You are a doctor. Do your job!!!!!! The receptionist are rude and will never amount to anything
Jun 20th, 2020

Dr.Biya NEEDS TO BE FIRED ! THE ABSOLUTE WORST ! I will NEVER go to another GYN in this facility because of my experience with her. Ive been to her three times, thinking it will get better but it never did! 3 out of 3 times Ive gone in for a checkup with her, & she enters the room on the phone. Then when I told her about her always being on the phone, she then tells me that her calls are more important than what I have going on ( as a patient Im suppose to feel welcomed in which I did not ). Long story short, she never informed me on a diagnosis that she says I had for 5 months but was never contacted for a check up nor a follow up. Very unprofessional. She needs to find a better field for her short term memory.
Dec 3rd, 2019