DHL Express Warehouse

(Translated by Google) Good customer service (Original) Buen servicio al cliente
Apr 19th, 2023

They do not accept small packages to haiti
Mar 7th, 2023

This place is kind of difficult to find. It is to the end of East 56th st ( dead end) don't expect to meet people in front to help you. THIS IS A WAREHOUSE, NOT A STORE!! Bunch of vans parked and 2 doors on each side. Go to the door on the Right Side, ring the bell, and someone will come. Or you can call them, they were pretty quick to answer and I got my package fast too.
Feb 2nd, 2023

Jan 27th, 2023

I am so disappointed about their package delivery that I nearly lost my case with the court. I was expecting a time sensitive package would be delivered on 4th of September by end of the day..It was so time sensitive that I took the day off only to receive the pakage on time as scheduled. I also left a Note on the main apartment entrance. It was around 5:15 pm I got a call from the DHL representative asking for my delivery address and she said my APT No is missing and the delivery driver was unable to deliver. Then I told her that my Apt no was T and told her that the delivery driver never called nor left a note on my Apartment entrance door, She the put me on hold and tried to reach the driver for the updated address but the driver never received her call as she told me. Then I politely asked if I could pick up the pakage. The lady was nice and gave me the address and the instructions..later on I took a taxi (It's a remote location and expensive)and got there and got the pakage and Discovered that The Apartment No on the pakage. It's a shame like DHL service to do that for a responsible job executed so poorly manner..I also included the pictures of their indecincy. They should fire the delivery driver ASAP.
Jan 9th, 2023