Ice Jewelry Ny Inc

Feb 18th, 2024

On May 12, 2023 ( Friday), I had bought a chain and paid $35. When I got home, I noticed the chain was to short. On May 15, 2023 ( Monday), I went back to the store, to exchange the chain for a large one. Mind you, I live in the neighborhood and going there for years. The lady behind the counter, said " let me see ". This Asian man comes to the counter, looks at me and says " I will exchange it this time, but next time no more exchanges! " I asked him " Why?" He had his back turned to me, and did not answer. The lady behind the counter, spoke on the Asian man's behalf and said " We don't do exchanges ". I think she did that to try to diffuse a fight. The Asian end up giving me a larger chain, but it cost $28, $ 7 dollars less, than what I had paid for the first chain. He then just walked away, without even offering to pay the difference of $ 7 dollars back to me. I thanked the sales lady and walked out of the store. I hope that those 2 nice ladies, who work there , start to find another job. It sounds me like the place is going out of business. I know one thing, this store sure won't be getting anymore business out of me !!
May 24th, 2023

May 24th, 2022

Jul 19th, 2021

The best jewelry store to go to!
Apr 20th, 2021