Rebecca Koyf IBCLC, New York Lactation Care Inc. Lactation Consultant

After going through a not so pleasant experience with the nursing of our first child, we decided to get lactation help for our second. Rebbeca came highly recommended by our friends, and we quickly joined her scores of satisfied clients! She was thorough, kind, and extremely helpful! Both that child and the one following him were nursed the way they should be! We would reccommend Rebbeca to anyone in an instant!! As a side, Rebbeca made sure that the big sister gets her fair share of training also! She was so nice to her, and gave her one of her big "training dools" to play with. A pleasure to deal with nice people like her! We wish her all the best, and good luck in all her wonderful work!
Apr 8th, 2024

Thanks to Rebecca for your help. She came and within 2 hours she gently and tactfully helped me switch from a bottle to the breast. I had a meeting with a consultant at the hospital before meeting Rebecca, after which I became disillusioned with the idea of breastfeeding. Thanks to Rebecca for your help and support. I recommend it with all my heart.
Mar 31st, 2024

Rebecca was super helpful in my breast-feeding journey. My son hadnt latched at birth and I was having great difficulty until we met. She was extremely helpful in sharing positions that would support comfortable breast-feeding for both of us. She has been available to me any time Ive had a question. During our initial call, she gave great advice regarding pumping. I would say that she is an expert in her field, and would highly recommend her to anyone experiencing issues with breast-feeding, pumping, sleep, advice, or just being a mom. Thanks, Rebecca.
Mar 20th, 2024

I cannot say enough about this woman. In 5 years of being pregnant, not pregnant, breastfeeding, not breastfeeding, and so many other moments of my journey she has been there. There are some women that leave a lasting impression on you during times of childbirth and beyond, Rebecca is one of those women for me. She has a wealth of knowledge and experience that I have not encountered elsewhere. Not only has she helped me and 4 women in my family they have also recommended her to thier extended families and thier friends and my friends and the list goes on. She has been in my circle many times over. There has never been a time where I called her or texted her and she was not there for me. Even during a very difficult sad loss she helped me. I am so grateful to have her as part of my team. I appreciate her and all she has to offer. If you are going back and forth on if you should have a breastfeeding consultation or not I say stop and just do it. Don't think about it just do it. Rebecca and her care, kindness, experience and expertise is priceless. Absolutely priceless.
Mar 30th, 2024

As a first-time single mom, I contacted Rebecca to receive supportive and effective lactation consulting. Unfortunately, my experience fell significantly short of expectations, prompting me to remove my initial positive review. It seemed adequate the first day as she seemed to be a nice person, also relentlessly asking me to leave it, and I had no experience or opportunity to compare it to anything. But in a few days that followed, as advised, practices started leading to the worsening of my milk supply and led me to seek immediate help, which led to a change in my opinion. Despite Rebeccas apparent expertise, the session failed to address crucial issues, such as my son's latching difficulties and my inadequate milk supply. Even though Rebecca advertises such services as checking tongue ties and assistance with the latch, she is an entirely hands-off consultant, which, if I had known ahead of time, I wouldve not booked her. Rebeca sat on the chair most of the appointment and left promptly at the 1.5-hour mark, citing that I hadnt had more questions. At the time, I did not because I didnt know what I needed to ask. Addressing my pump usage alone would have taken over 30 min, but Rebecca doesnt offer such a review unless you explicitly tell her its needed. Notably, Rebeccas advice against pumping & burping and her passive approach to the session contributed to a near loss in my milk supply. It exacerbated my sons digestive discomfort due to incorrect shallow feeding positions and lack of burping guidance. The lack of practical assistance, particularly with latch correction and pump usage (Rebecca did not offer to review my pumping practices, check if I was using the pump correctly, or measure my nipple, all that despite me telling her that I was using flanges three sizes bigger than what Im supposed to), forced me to seek another lactation consultant, whose hands-on and proactive approach starkly contrasted Rebeccas. After the visit, Rebecca has shared many links with me to help me learn some information on my own. Many of those links werent working, and those that did left me wondering where I would find the time to read and watch them when I have a tiny human requiring my 24/7 attention. Her advice to watch movies in the morning and try to get some rest/sleep also seemed a little out of place for a mom with a newborn child. For $450, the services rendered were inadequate and detrimental, leading to stress and additional expenses needed to rectify the issues caused. This experience has not only been financially burdensome but also emotionally taxing, highlighting a pressing need for Rebecca to reevaluate her service delivery and pricing model. I share this feedback not from personal dissatisfaction alone but to caution future clients about the potential disparity between expectations and the reality of the services provided. Requesting a refund, unfortunately, did not lead to a response or negotiations. Despite the quite apparent issues, Rebecca believes that her services were adequate and was unwilling to negotiate. I hope for acknowledgment of these concerns and adjustments in practice to prevent future clients from enduring a similar experience. Just be aware that with the way Rebeccas visits are structured, you need to proactively advocate for yourself and ask her questions, because she won't touch upon topics you personally don't find challenging. Meanwhile, the other LC I hired has an in-depth protocol where she is entirely hands-on and goes over every detail of your nursing journey without you even realizing how many details you are missing and doesnt wait for you to ask questions. To future customers, I can recommend never to rush to review services you cant compare to anything, and take the time to see if the provided services do lead to long-term positive outcomes. Also, dont pay cash. Otherwise, you risk never getting any reimbursement, even if the services youll receive wont be what youve expected.
Feb 2nd, 2024